Retail Security Officer

Kingdom Services Group Ltd; Lincoln; On-site; GBP 17,000 - 22,000; Full time

Job summary

Kingdom Services Group Ltd is seeking a Retail Security Officer (Relief Officer) to cover multiple Tesco locations in the Lincoln and Sleaford area. The role requires travel between stores within a 10–15 mile radius and full flexibility for shifts across the week.

Pay is £13.47 per hour with 0–35 hours per week. A valid SIA licence and a reliable, customer-focused approach are essential for success in this relief position.

Qualifications

• Valid SIA Licence required.
• Full 5-year checkable work history.
• Strong communication and customer service skills.
• Professional, reliable and confident approach.
• Ability to travel between stores across a 10–15 mile radius.

Responsibilities

• Conduct regular patrols of the store.
• Act as a visible deterrent to theft and anti-social behaviour.
• Monitor and respond to incidents and emergencies.
• Complete accurate incident reports and maintain records.
• Monitor CCTV where authorised.
• Support store management and colleagues as required.
• Deliver excellent customer service and assist customers.

Skills

Customer service

Communication

Observation

Deterrence

Attention to detail

Education

Valid SIA Licence

Job description

Retail Security Officer (Relief Officer) - Tesco Partnership

Location: Lincoln & Sleaford Area (Multiple Tesco Stores)

Pay: £13.47 per hour

Hours: 0 - 35 Hours Per Week

Shifts: Monday - Sunday (Full Flexibility Required)

Requirement: Valid SIA Licence Required & Ability to Travel Between Stores

About The Role

Kingdom Group, a trusted partner to Tesco, is seeking a professional and reliable Retail Security Officer (Relief Officer) to join our Lincoln and Sleaford team.

This role involves providing relief cover for holidays, sickness, and other absences across multiple Tesco locations. You will play a vital role in maintaining a safe and secure environment for customers, colleagues, and store assets while delivering excellent customer service and acting as a visible security presence.

The successful candidate must be able to travel and work across multiple stores within a 10-15 mile radius and be fully flexible to meet the needs of the business.

Stores Covered

• Lincoln - LN2 4QQ
• Lincoln High Street - LN2 1HW
• Brayford - LN1 1BN
• St Marks - LN5 7AA
• Lincoln 1 - LN5 8HS

Please note: Sleaford must be covered 2-3 days per week, with the remaining days spent providing relief cover across the Lincoln stores.

Key Responsibilities

• Conduct regular patrols throughout the store
• Act as a visible deterrent to theft and anti-social behaviour
• Monitor and respond appropriately to incidents and emergencies
• Complete accurate reports and maintain incident records
• Monitor CCTV systems where authorised
• Support store management and colleagues as required
• Deliver excellent customer service and assist customers when needed
• Protect customers, colleagues, and company assets

What We're Looking For

• Valid SIA Licence
• Full 5-year checkable work history
• Strong communication and customer service skills
• Professional, reliable, and confident approach
• Good attention to detail and sound judgement
• Ability to remain calm under pressure
• Previous security experience desirable but not essential
• Strong commitment to safety and customer service
• Full flexibility to work across multiple locations
• Ability to travel between stores as required

Shift Patterns

As a relief officer, shift times will vary depending on store requirements. Typical shifts include:
Early Shift: 07:00 - 15:00
Late Shift: 15:00 - 23:00 / Midnight (depending on the store)
Full flexibility is essential, including weekends and bank holidays where required.

Why Join Kingdom?

• Earn Early - access your wages when you need them
• Weekly Recognition - colleague rewards and appreciation
• Colleague CARE Platform - wellbeing support, discounts, and perks
• Career Progression - clear development opportunities
• Referral Bonus Scheme - earn rewards for recommending others
• Paid Social Value Days - support your local community
• Award-Winning Team - work within a supportive and professional environment

Additional Information

• Full five-year employment history will be required
• Contract of employment provided directly by Kingdom
• Pay is provided monthly
• Permanent position
• Ongoing training and progression opportunities available
• This is a relief position and full-time hours cannot be guaranteed initially
• There is potential for hours to increase and develop into a full-time role over time, subject to business needs

Join a team where you can grow, belong, and make a real difference in a customer-focused retail environment.

Be proud. Be professional. Be Kingdom.