Retail Security Officer

Kingdom Services Group Ltd; Darlington; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Retail Security Officer to join their dynamic team in Darlington. This role is vital in ensuring a safe shopping environment for customers and staff. The ideal candidate will possess excellent observational and communication skills, enabling them to prevent theft and manage emergencies effectively. With opportunities for training and career progression, this position offers a supportive work environment and the chance to make a real difference. If you are professional and detail-oriented, this could be the perfect opportunity for you to start your career in security.

Benefits

Contributory pension scheme

Friendly and supportive team

Training and career development

Overtime opportunities

Access to advanced pay scheme

Employee Assistance Program

Discounted food & drink

Free parking

Qualifications

• Keen observational skills and quick decision-making abilities are essential.
• Previous experience in security is desirable but not essential.

Responsibilities

• Maintain a safe and secure environment for customers and employees.
• Provide a visible deterrent and complete reports on observations.

Skills

Observational Skills

Decision-Making

Communication Skills

Customer Service Skills

Education

SIA Licence

Checkable Employment History

Job description

Kingdom Services Group are a key partner to Morrisons Supermarkets, and we have a great opportunity for a Retail Security Officer to join our team.

The Retail Security Officer plays a key role in maintaining a safe and secure shopping environment for customers and staff.

The officer is responsible for preventing theft, deterring criminal activity, and managing any emergency or conflict situations.

This position requires keen observational skills, quick decision-making abilities, and effective communication to handle various security-related situations.

Where: Morrisons store in Darlington, DL1 area.

When: We’re looking to get the right person into the team with an immediate start!

Salary: £12.21 per hour.

Hours: On average 30 - 48+ hours per week, shifts as per site 6 week rolling rota. Monday to Saturday 07:00am - 14:30pm, 14:30pm - 22:00pm & Sunday's 10:00am - 16:00pm.

What’s in it for you?

• Contributory pension scheme.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Overtime opportunities.
• Access to advanced / early pay scheme.
• Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
• Discounted food & drink when on duty.
• Free parking.

Key Responsibilities

Below is not an exhaustive list and any other reasonable and fair role relevant tasks may be added:

• Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
• Providing a visible deterrent within the store.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Working as part of a team to fulfil customer requirements.
• Dealing with any difficult situations that arise in a safe and professional manner.

About You

• Excellent communication & customer service skills.
• Professional in approach, with a balanced sense of judgement, and a keen eye for detail.
• Previous experience in a similar role is desirable, but not essential.
• A valid SIA Licence or have applied for one.
• A full five-year checkable employment history.

If this sounds like you and you’d like to begin your journey on a career in security with Kingdom Services Group, we would love to talk to you!