Retail Security Officer

Staffline; Broadbridge Heath; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

5.6 weeks holiday per year

Workplace Pension Scheme

Progression training and development

Life assurance benefit

Contributory Healthcare Scheme

Eyecare vouchers

Employee Discount Schemes

Refer a friend scheme

Free uniform provided

Job summary

Staffline is seeking a Retail Security Officer in Horsham to provide a visible uniformed deterrent and safeguard staff and visitors. The role requires an SIA licence and a strong focus on customer service, with on-site training and progression opportunities within a global security provider.

Hours are varied and the pay rate is £14.50 per hour. This position emphasizes professional conduct, reporting incidents accurately, and maintaining a secure, clean site environment.

Qualifications

• SIA licence required.
• Excellent communication and customer service skills.
• Able to use digital devices and digital/admin systems.

Responsibilities

• Provide a visible uniformed deterrent and contribute to safety on site.
• Observe and report incidents using the correct reporting systems.
• Deter potential troublemakers lawfully and follow company policy on loss prevention.
• Maintain the security base clean and tidy and keep site knowledge up to date.

Skills

Communication

Customer service

Team player

Tech-savvy

Job description

Position: Retail Security Officer

Location: Horsham

Pay Rate: £14.50 per hour

Hours: Various

Shifts: Various

SG / DS SIA licence required.

Your Time at Work

• To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff
• To carry out Company Policy on loss prevention and ensure the safety of staff and visitors
• To lawfully deter potential troublemakers on site
• To observe and report incidents using the correct reporting systems
• To carry out all duties assigned by the client or manager to whom you are responsible
• To ensure site knowledge is kept up to date and developments at local level are identified
• To understand and implement any Fire and Safety evacuation procedures
• To assist, if required by the Client, with staff and contractor searches
• To ensure that the Security base is always maintained in a clean and tidy condition
• To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed

Our Perfect Worker

It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices.

Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers.

Key Information and Benefits

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Workplace Pension Scheme
• Progression training and development opportunities
• Life assurance benefit
• Contributory Healthcare Scheme
• Eyecare vouchers
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

Job Ref: (T121)

TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today!