Retail Security Manager — Lead & Elevate Store Protection

Mitie Cleaning & Hygiene Services; Reading; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Salary Finance

MiDeals discounts

Cycle-to-work

Life cover

Enhanced pension

Mitie Stars rewards

Job summary

Mitie Cleaning & Hygiene Services requires a proactive Security Operations Manager to lead a portfolio of stores across the Reading area. You will drive KPI delivery, ensure policy compliance, and mentor security officers to deliver exceptional service.

With a frontline SIA licence and strong leadership, you will coordinate recruitment, training, and risk assessments, maintaining health and safety standards while meeting client expectations and budget targets.

Qualifications

• Hold a current frontline SIA licence.
• Excellent organisational and time management skills.
• Strong analytical, numeracy and communication abilities.

Responsibilities

• Deliver results meeting budgetary and service delivery targets.
• Ensure all officers comply with Mitie policies and regulatory requirements.
• Manage recruitment and succession planning to maintain a high-performing team.
• Lead and develop security officers to deliver service excellence.

Skills

SIA licence

Leadership

People management

Analytical skills

Communication

Driving licence

Tools

Access control systems

CCTV systems

Alarms systems

Job description

Mitie Cleaning & Hygiene Services requires a proactive Security Operations Manager to lead a portfolio of stores across the Reading area. You will drive KPI delivery, ensure policy compliance, and mentor security officers to deliver exceptional service.

With a frontline SIA licence and strong leadership, you will coordinate recruitment, training, and risk assessments, maintaining health and safety standards while meeting client expectations and budget targets.