Retail Sales & Service Associate

JDSports; Sheffield; On-site; GBP 12,000 - 15,000; Full time

Job summary

JD Sports in Sheffield is seeking a Store Colleague to join our team on a busy retail floor. You will greet customers, help them find products, and maintain presentation standards across displays and stock areas.

You’ll work with colleagues to reach sales goals, learn new skills, and support daily store operations including stock replenishment and checkout tasks. A proactive, team-oriented mindset is essential.

Qualifications

• Strong customer service mindset with the ability to engage shoppers.
• Good communication and teamwork to support store operations.
• Organisational skills to keep displays tidy and stock in place.
• Willingness to learn processes and company policies.

Responsibilities

• Deliver a positive and welcoming experience for customers and provide product information.
• Help achieve team sales objectives by identifying needs and promoting products.
• Maintain high standards of customer service and presentation on the shop floor.
• Replenish stock and ensure correct display in line with brand standards.
• Assist with cash handling and daily store operations as required.
• Use in-store systems to support customer enquiries and tasks.
• Follow health and safety requirements and collaborate with colleagues.

Skills

Customer service

Teamwork

Communication

Organisational skills

Adaptability

Willingness to learn

Job description

JD Sports in Sheffield is seeking a Store Colleague to join our team on a busy retail floor. You will greet customers, help them find products, and maintain presentation standards across displays and stock areas.

You’ll work with colleagues to reach sales goals, learn new skills, and support daily store operations including stock replenishment and checkout tasks. A proactive, team-oriented mindset is essential.