Retail Sales Performance Insights Analyst

Volkswagen Financial Services (UK); Milton Keynes; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus

Pension contribution 9%

Company car scheme

Private medical insurance

Career development

Job summary

Volkswagen Financial Services (UK) is seeking a Retail Sales Performance Insight Analyst in Milton Keynes to drive retailer performance through data, reporting and commercial insight. The role focuses on delivering meaningful insights across sales, renewals, aftersales and finance to support strategic decisions.

You will build and maintain reporting using Tableau Prep/Desktop and Excel, monitor data quality, and provide actionable insights to improve dealer performance across 800+ dealerships.

Qualifications

• Experience in an analytical, insight, reporting or business intelligence role.
• Strong reporting and data analysis skills, including experience with Tableau and advanced Excel.
• Experience producing performance reporting, dashboards and insights for commercial decision-making.
• Excellent stakeholder management and communication skills across senior leaders and cross-functional teams.
• Strong numerical, problem-solving and organisational skills with ability to manage multiple priorities.

Responsibilities

• Build, maintain and develop reporting and insight solutions using Tableau Prep, Tableau Desktop, Excel and other data tools to support sales performance.
• Produce regular and ad hoc analysis across dealer network, monitoring performance KPIs.
• Monitor data quality, investigate queries and resolve reporting issues for accuracy.
• Support sales forecasting, performance tracking and dealer performance reviews with actionable insights.
• Collaborate with Regional Development Consultants, Sales Compliance, Heads of Sales and other stakeholders to understand reporting needs and communicate findings.
• Manage competing priorities and respond to ad hoc reporting requests.

Skills

Tableau Prep

Tableau Desktop

Excel (advanced)

SQL

Power BI

Tools

Tableau Desktop

Tableau Prep

Excel

Job description

SALARY: From £35,983.00 pa dependent on experience

LOCATION: Milton Keynes

HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role.

HOURS / CONTRACT TYPE: Full-time permanent

CLOSING DATE: 3/11/26 We reserve the right to close the advert earlier If we receive a high volume of applications.

We’re looking for a Retail Sales Performance Insight Analyst to help drive retailer performance and sales decision-making through data, reporting, and commercial insight.

This analytical role will be instrumental in delivering meaningful performance insights across sales, renewals, aftersales activity, finance performance, commission earnings and retailer network activity, helping stakeholders make informed commercial decisions and identify opportunities for improvement.

What you'll be doing

• You'll be building, maintaining and developing reporting and insight solutions using Tableau Prep, Desktop and Server, Microsoft Excel and other data tools to support sales performance.
• Producing regular and ad hoc analysis across our retailer network of 800+ dealerships including; performance, sales activity, renewals, aftersales and key commercial KPIs.
• Monitoring data quality, investigating queries and resolving reporting issues to ensure stakeholders have access to accurate and reliable information.
• Supporting sales forecasting, performance tracking and dealer performance reviews by providing clear, actionable insight.
• Working closely with Regional Development Consultants, Sales Compliance Consultants, Heads of Sales and a wide range of stakeholders to understand their reporting requirements, communicate findings and support business initiatives.
• Managing competing priorities and responding to a variety of ad hoc commercial reporting requests.

What you’ll bring

You'll be analytical and commercially minded and you enjoy working with data, solving problems and turning information into meaningful insight.

You’ll have a delivery-focused mindset, excellent attention to detail and the confidence to work independently whilst building strong relationships across the business.

Essential Experience & Skills

• You'll have experience in an analytical, insight, reporting or business intelligence role, ideally within Financial Services, Automotive or a similarly regulated commercial environment.
• Strong reporting and data analysis skills, including experience working with Tableau Desktop, Tableau Prep, and advanced Excel. SQL/Power BI aren't required but would be considered as relevant experience.
• Experience producing performance reporting, data visualisation dashboards, identifying trends and providing insight to support commercial decision-making.
• You have excellent stakeholder management and communication skills, with the ability to work effectively with senior sales leaders and cross-functional teams.
• Strong numerical, problem-solving and organisational skills, with the ability to manage multiple priorities and deadlines.
• Ability to work independently within a small team environment while maintaining high levels of accuracy and attention to detail.

What’s in it for you?

• Discretionary 10% on-target bonus (based on personal and Group company performance)
• Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution.
• Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance
• Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member.
• Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers, access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover, so you can select the benefits that matter to you.

We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work.

Why join VWFS UK?

You’ll have the opportunity to make a difference by helping us to achieve our mission.

Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn't just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.