Retail Sales & Operations Manager — Local Leadership

Apetito-Wiltshire-Farm-Foods; Shrewsbury; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Living Wage employer

33 days holiday

Discretionary annual bonus

Pension scheme - employer matched up 4

Life assurance scheme

Free Christmas turkey or voucher

apetito perks scheme

Job summary

Wiltshire Farm Foods, part of the apetito group, is seeking a Retail Sales and Operations Manager to lead our team in Telford and surrounding area.

You will drive exceptional customer service, build local relationships, and deliver sales targets while modelling our good old-fashioned service ethos.

The role combines frontline leadership with operational oversight, underpinned by a culture of safety, community engagement, and continuous improvement.

Qualifications

• Establishes exceptional relationships with customers.
• Experience delivering sales and profitability targets with high service standards.
• Experience leading a team and developing staff to reach potential.
• Ability to interpret data to identify key success levers.

Responsibilities

• Lead frontline team by example and support staff.
• Balance costs in labour, vehicle, depot and local marketing.
• Deliver agreed sales targets through local growth initiatives.
• Engage with local community, hospitals and healthcare professionals.

Skills

Customer relationships

Sales targets

Team leadership

Data interpretation

Education

GCSE Maths and English

Job description

Wiltshire Farm Foods, part of the apetito group, is seeking a Retail Sales and Operations Manager to lead our team in Telford and surrounding area.

You will drive exceptional customer service, build local relationships, and deliver sales targets while modelling our good old-fashioned service ethos.

The role combines frontline leadership with operational oversight, underpinned by a culture of safety, community engagement, and continuous improvement.