Retail Sales & Operations Lead – Local Growth Champion

Wiltshire Farm Foods; Great Dunmow; Remote; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Living Wage employer

33 days holiday

Discretionary annual bonus

Pension scheme

Life assurance

Christmas turkey

Job summary

Wiltshire Farm Foods, part of apetito group, is seeking an exceptional Retail Sales and Operations Manager to lead our Great Dunmow team. You will drive outstanding customer service and deliver results through your local network and store operations.

You will empower your frontline team, manage local distribution costs, grow sales, and actively engage with the community to strengthen relationships with customers, carers, and healthcare professionals.

Qualifications

• Establishes exceptional relationships with customers and stakeholders.
• Demonstrates track record of delivering sales and profitability targets with high service standards.
• Leads and develops a team, fostering engagement and hands-on support.
• Uses data to identify key levers for success and inform action.

Responsibilities

• Lead and develop a frontline team to deliver outstanding customer service.
• Manage local distribution costs and depot performance.
• Drive sales growth through local campaigns and CRM activities.
• Engage with the local community, hospitals and healthcare professionals to grow business.

Skills

Customer relationships

Sales targets

Team leadership

Data interpretation

Hands-on operations

Education

GCSE Maths & English

Job description

Wiltshire Farm Foods, part of apetito group, is seeking an exceptional Retail Sales and Operations Manager to lead our Great Dunmow team. You will drive outstanding customer service and deliver results through your local network and store operations.

You will empower your frontline team, manage local distribution costs, grow sales, and actively engage with the community to strengthen relationships with customers, carers, and healthcare professionals.