Retail Sales & Keyholder — Inspire Customers Daily

The Works Stores Ltd

Matlock

On-site

GBP 18,000 - 23,000

Part time

14 days+
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Benefits offered by this job

25% Colleague Discount
MyWorks
Family Friendly Leave
Holiday 28 days
Can-Do Academy
Stream
Share Scheme
Healthcare Cash Plan

Job summary

The Works Stores Ltd in Matlock is seeking a Retail Sales Assistant with Keyholder responsibilities. You will engage customers on the shop floor, recommend products and work to keep the store welcoming and well-stocked.

As a Brand Ambassador, you’ll deliver excellent service, handle tills, and support with deliveries and merchandising. The role emphasizes teamwork, reliability and a can-do attitude to help customers enjoy their shopping experience.

Qualifications

  • Proactively approach customers and make helpful recommendations.
  • Deliver a friendly, knowledgeable customer experience.
  • Maintain store standards and assist with stock and tills.

Responsibilities

  • Proactively approach and engage with customers, start friendly conversations and make recommendations.
  • Deliver a friendly, knowledgeable customer experience.
  • Stay informed about products, promotions and services to help customers make informed choices.
  • Maintain store standards, merchandising, cleanliness and stock replenishment.
  • Operate tills accurately and handle transactions with care.
  • Support deliveries, stockroom organization and product availability.
  • Follow health, safety and loss-prevention procedures.
  • Work with the team to meet store targets and KPIs.
  • Open/close duties and cash handling if designated as Keyholder.

Skills

Customer service
Communication
Teamwork
Punctuality
Cash handling
Organised

Job description

The Works Stores Ltd in Matlock is seeking a Retail Sales Assistant with Keyholder responsibilities. You will engage customers on the shop floor, recommend products and work to keep the store welcoming and well-stocked.

As a Brand Ambassador, you’ll deliver excellent service, handle tills, and support with deliveries and merchandising. The role emphasizes teamwork, reliability and a can-do attitude to help customers enjoy their shopping experience.

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