Retail Sales & Keyholder — Inspire Customers Daily

The Works Stores Ltd; Matlock; On-site; GBP 18,000 - 23,000; Part time

Benefits offered by this job

25% Colleague Discount

MyWorks

Family Friendly Leave

Holiday 28 days

Can-Do Academy

Stream

Share Scheme

Healthcare Cash Plan

Job summary

The Works Stores Ltd in Matlock is seeking a Retail Sales Assistant with Keyholder responsibilities. You will engage customers on the shop floor, recommend products and work to keep the store welcoming and well-stocked.

As a Brand Ambassador, you’ll deliver excellent service, handle tills, and support with deliveries and merchandising. The role emphasizes teamwork, reliability and a can-do attitude to help customers enjoy their shopping experience.

Qualifications

• Proactively approach customers and make helpful recommendations.
• Deliver a friendly, knowledgeable customer experience.
• Maintain store standards and assist with stock and tills.

Responsibilities

• Proactively approach and engage with customers, start friendly conversations and make recommendations.
• Deliver a friendly, knowledgeable customer experience.
• Stay informed about products, promotions and services to help customers make informed choices.
• Maintain store standards, merchandising, cleanliness and stock replenishment.
• Operate tills accurately and handle transactions with care.
• Support deliveries, stockroom organization and product availability.
• Follow health, safety and loss-prevention procedures.
• Work with the team to meet store targets and KPIs.
• Open/close duties and cash handling if designated as Keyholder.

Skills

Customer service

Communication

Teamwork

Punctuality

Cash handling

Organised

Job description

The Works Stores Ltd in Matlock is seeking a Retail Sales Assistant with Keyholder responsibilities. You will engage customers on the shop floor, recommend products and work to keep the store welcoming and well-stocked.

As a Brand Ambassador, you’ll deliver excellent service, handle tills, and support with deliveries and merchandising. The role emphasizes teamwork, reliability and a can-do attitude to help customers enjoy their shopping experience.