Retail Sales Advisor

Poltronesofà S.p.A.; Bedford; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Uncapped commission

33 days holidays

Employee discounts

Pension scheme

Virtual GP

Employee Assistance Programme

Long service awards

Job summary

Poltronesofà S.p.A. in Bedford is seeking a Retail Sales Advisor to welcome customers and help them choose furniture. The role offers 36 hours over 4 days per week with an uncapped commission structure that lets earnings grow with sales.

Based in our Bedford store, you will complete orders, assist with finance applications and strive to deliver a 5 star customer experience while maintaining showroom standards.

Qualifications

• Experience in a customer-facing role.
• Sales-focused with ability to learn products.
• Ability to build relationships with customers and colleagues.
• Strong work ethic, energetic and motivated.

Responsibilities

• Welcome customers into the store and help them find the right furniture.
• Complete customer orders and process finance applications.
• Deliver personal sales and KPIs.
• Work with the team to provide a 5 star customer experience.
• Keep showrooms neat, safe and well presented.
• Ensure the showroom is warm and welcoming for all visitors.
• Maintain knowledge of poltronesofà products and services.
• Undertake other duties as needed.

Skills

Sales experience

Customer service

Team player

Flexible shift work

Customer communication

Job description

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Bedford

Reporting To: Deputy Store Manager

Compensation: £20,365 - £23,857 / year

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Bedford welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn more as you sell more — our uncapped commission structure puts you in control of your income.

This role would be working 36 hours over 4 days per week.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Competitive hourly pay plus uncapped commission - many of our part-time Retail Sales Advisors earn an additional £1,314.00 pro rata each month.
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays (full time equivalent, pro rated for part time colleagues) including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude