Retail Sales Consultant- Belfast

Beaverbrooks; Belfast; On-site; GBP 20,000 - 30,000; Full time

Job summary

An award-winning family-owned jeweller is seeking a Sales Assistant to help create memorable moments for customers. This role involves understanding customer needs and showcasing luxury products effectively. You will be part of a supportive team that values integrity and community, with opportunities for career progression through training and coaching. Join a company that prioritizes employee well-being and offers a range of benefits, including staff discounts, enhanced maternity and paternity packages, and a cycle to work scheme. If you are passionate about providing exceptional customer experiences, this position is perfect for you.

Benefits

Staff discounts for you, family, and friends

Opportunities for career progression

Contributory Pension & Life Assurance

Paid flu vaccinations

Enhanced maternity and paternity packages

Maternity return bonus

Paternity leave

Support and counselling via Retail Trust

Cycle to work scheme

Charity matching and paid charity days

Qualifications

• Passion for delivering excellent customer experiences.
• Experience in merchandising is a plus; training is provided.

Responsibilities

• Encouraging love and appreciation for products.
• Listening to customers to understand their needs and budgets.

Skills

Customer Service

Sales Techniques

Merchandising

Attention to Detail

Job description

Being a Sales Assistant (Sales Consultant) at Beaverbrooks offers an opportunity to develop a luxury retail career with an award-winning, family-owned jewellers.

To create moments that will last a lifetime. For every customer, every time.

Every day holds the promise of a memorable moment.

The awards we've received highlight what it's like to work here, including:

• Retail's 3rd Best Company to Work For - Best Companies 2024
• 19 years of 'World Class levels of Engagement' accreditation - Best Companies 2024
• 'Employer of the Year 2024’ - The UK Jewellery Awards

Role Responsibilities

This role involves encouraging love and appreciation for our products, understanding what makes each piece special, and effectively displaying them to attract customers.

It requires listening to customers to understand their needs and budgets, helping them find the perfect item—be it a gift or a personal treat—especially for engagements, weddings, birthdays, or holidays.

There's much to learn about our products, our team, and the Beaverbrooks Way. Accountability and hard work are essential, but rewarding efforts and growth opportunities are available. Sales targets are based on previous achievements, with regular feedback and recognition.

The Ideal Candidate

You have a passion for delivering excellent customer experiences with a genuine, down-to-earth approach. You value listening to customers, honesty, and turning everyday moments into extraordinary ones.

Experience in merchandising is a plus, but training is provided. A keen eye for detail and a good instinct are important. You understand that effort leads to success and are motivated to achieve your goals.

This role suits current Sales Assistants, Retail Assistants, or Retail Sales Associates.

About the Company

Founded in 1919, Beaverbrooks has 79 locations across the UK, including 57 stores and 22 brand boutiques featuring Tag Heuer, OMEGA, Breitling, and Tudor. We are a family business that values community, integrity, and individual contributions.

We prioritize doing what we say and valuing each person. Taking care of Beaverbrooks means the company will take care of you.

Our benefits include:

• Staff discounts for you, family, and friends
• Opportunities for career progression through training and coaching
• Contributory Pension & Life Assurance
• Paid flu vaccinations
• Enhanced maternity and paternity packages
• Maternity return bonus
• Paternity leave
• Support and counselling via Retail Trust
• Cycle to work scheme
• Charity matching and paid charity days