Retail Sales Consultant

TN United Kingdom; Gateshead; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team as a Sales Assistant at a forward-thinking company, where you will be the friendly face that enhances customers' shopping experiences. This role, requiring 16 hours per week, offers a chance to engage with families and provide essential support in their parenting journey. With a commitment to diversity and inclusivity, you will be part of a welcoming environment that values every individual. Enjoy a range of benefits, including generous holiday allowances and family-related leave policies, while making a positive impact in the community. If you have a passion for retail and customer service, we want to hear from you!

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company Bonus Schemes

Employer pension contribution from day 1

Staff discounts for family & friends

Subsidised health & critical illness cover

Enhanced family-related leave policies

Menopause Friendly Employer

Recognition & Appreciation Schemes

Qualifications

• Experience in retail or customer service is preferred.
• Enthusiasm for making customers smile.

Responsibilities

• Assist customers with their shopping experience.
• Provide product insights and consultations.

Skills

Customer Service

Sales Experience

Retail Knowledge

Job description

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Our store teams are the warm arm of reassurance, offering friendly faces, incredible product insight, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our teams ensure memorable moments for families shopping for essentials like prams, cots, or outfits.

THE ROLE of Sales Assistant / Consultant

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and the heart of our business. At Mamas & Papas, we are expanding and looking for enthusiastic Sales Assistants to join our team at the Mamas & Papas Gateshead store.

This role is for 16 hours per week, across 4 days, including weekends. (Apply to discuss shift patterns that suit you)

If you come from retail, sales, or customer service and love making customers smile, we'd love to hear from you.

No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar.

We are committed to diversity and inclusivity, celebrating all cultures, ethnicities, and gender identities through our campaigns and actions.

Benefits include:

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company Bonus Schemes
• Employer pension contribution from day 1
• Staff discounts for family & friends
• Offers & discounts across various external organizations
• Subsidised health & critical illness cover
• Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, shared parental leave
• Foster Care & Carers Leave
• Support for Loss and Bereavement
• Menopause Friendly Employer
• Recognition & Appreciation Schemes

We aim to create a sustainable future for the next generation. Learn more about our 'For the Future' commitment on our website.

And, of course, a great team to work with!

(NB: Benefits subject to individual schemes & terms)

We're Award Winning!!

Finalists: 2024 - Retail Week - "Happiest Retailer to Work For"