Retail Sales Associate — Fast-Paced Service & Upsell

Frasersgroup; Gloucester; On-site; GBP 18,000 - 21,000; Full time

Job summary

Frasersgroup is seeking a retail assistant to welcome customers, answer questions and help them find the right product. You will deliver friendly service from door to till, keep the shop floor tidy and well-stocked, and ensure displays look on point.

You'll replenish shelves, process transactions quickly, promote offers and spot upsell opportunities. A team-player who communicates well and stays flexible through peak trade will thrive in a fast-paced environment.

Qualifications

• Confident, friendly, positive attitude.
• Retail or customer service experience is a bonus, but not essential. We'll back you to learn.
• Motivation to deliver results and take real pride in your work.
• Flexibility and reliability, especially through peak trade.
• A team-player mentality that thrives when the pace picks up.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Greet customers, answer questions, and help them find the right product.
• Deliver brilliant service at every touchpoint, from the door to the till.
• Keep the shop floor tidy, well-stocked, and visually on point.
• Replenish shelves and rails so the floor is always ready for the next customer.
• Process transactions quickly and accurately.
• Promote current offers and spot smart upsell opportunities.
• Work as one team to hit daily sales and service goals.

Skills

Confident attitude

Friendly demeanor

Positive attitude

Strong communication skills

Customer-first mindset

Team player

Motivation to deliver results

Flexibility and reliability

Job description

Frasersgroup is seeking a retail assistant to welcome customers, answer questions and help them find the right product. You will deliver friendly service from door to till, keep the shop floor tidy and well-stocked, and ensure displays look on point.

You'll replenish shelves, process transactions quickly, promote offers and spot upsell opportunities. A team-player who communicates well and stays flexible through peak trade will thrive in a fast-paced environment.