Retail Sales Associate – Dynamic Brand Ambassador

Columbia Sportswear Company; Braintree; On-site; GBP 18,000 - 24,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver outstanding in-store experiences through proactive customer engagement and product recommendations. You will help maintain visual standards, assist with stock, and process sales and loyalty transactions as part of our store team.

The role emphasizes brand ambassador duties, strong problem-solving and sales skills, and a commitment to the company’s values of service and teamwork.

Qualifications

• High School Diploma or GED preferred.
• 2 years (or less) of experience in a position or specialization.
• Experience with Inventory and POS systems.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability.
• Engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers, etc.)
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately
• Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently

Skills

POS systems

Inventory management

Customer service

Education

High School Diploma or GED

Tools

Retail software tools

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver outstanding in-store experiences through proactive customer engagement and product recommendations. You will help maintain visual standards, assist with stock, and process sales and loyalty transactions as part of our store team.

The role emphasizes brand ambassador duties, strong problem-solving and sales skills, and a commitment to the company’s values of service and teamwork.