Brand Ambassador & Keyholder — Retail Sales & Service

Frasers Group; Swindon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Columbia Sportswear Company is seeking a Retail Associate II to serve as a brand ambassador, delivering exceptional customer service and supporting store profitability. You will use your problem solving and sales skills to respond to questions and make product recommendations while upholding our values of service and teamwork.

In this role you will help maintain store standards, perform cash register transactions, and participate in opening/closing duties, with a flexible retail schedule that

Qualifications

• No specific education required, high school diploma or GED preferred.
• 2 years (or less) experience in a similar role.
• Able to operate POS and in-store systems and handle telephone inquiries.

Responsibilities

• Provide exceptional customer service by answering questions and making product recommendations.
• Maintain store standards for merchandising, cleanliness, and safety.
• Perform cash register transactions accurately and efficiently.
• Assist with product flow, replenishment, and stockroom organization.
• Handle designated keyholder duties such as opening/closing when required.

Skills

Customer service

Sales ability

Problem solving

Communication

Education

High School Diploma or GED

Tools

POS system

In-store computer systems

Telephone system

Job description

Columbia Sportswear Company is seeking a Retail Associate II to serve as a brand ambassador, delivering exceptional customer service and supporting store profitability. You will use your problem solving and sales skills to respond to questions and make product recommendations while upholding our values of service and teamwork.

In this role you will help maintain store standards, perform cash register transactions, and participate in opening/closing duties, with a flexible retail schedule that