Retail Sales Associate

Fleet Feet; Woodbridge; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player in the running retail sector is looking for passionate individuals to join their team as Outfitters. In this dynamic role, you'll have the opportunity to connect with customers, recommend products, and provide exceptional service that inspires and empowers runners of all levels. With a focus on inclusivity and community involvement, this position offers a fun and energetic atmosphere where your contributions truly matter. If you are self-motivated, detail-oriented, and eager to make a difference in the lives of others, this opportunity is perfect for you!

Benefits

High energy and fun atmosphere

Training and advancement opportunities

Mentorship program

401(k) Retirement Plan

Community involvement activities

Product Discounts

Qualifications

• Experience in a customer-facing sales environment preferred.
• Proactive learner and sound decision maker.

Responsibilities

• Recommend gear and products to customers to enhance their running experience.
• Build and maintain meaningful relationships with customers and peers.

Skills

Customer service

Sales experience

Communication skills

Adaptability

Team collaboration

Proactive learning

Job description

Overview

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 270 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

• Available to work a flexible schedule, including days, evenings, weekends, and holidays
• Experience in a customer-facing sales environment preferred
• Proactive learner and sound decision maker
• Passionate, positive, self-motivated and detail-oriented
• Accountable and adaptable
• Does the right thing
• Collaborative and customer-centric
• Willing to go above and beyond when needed
• Communicate professionally with customers and team
• Deliver the best customer experience by outfitting each customer that walks through the door
• Support all Fleet Feet initiatives, activities, and functions

Perks

• High energy and fun atmosphere
• Training and advancement opportunities within the Fleet Feet brand
• Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, and monthly learning opportunities on diverse topics
• 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
• Community involvement and community service activities
• Training Program and Product Discounts
• Passionate team members
• Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value inclusivity in our hiring practices, our culture, and our engagement with the community.

Additional Requirements

Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break, task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.