Retail Sales Assistant - Part Time

Travelex Limited; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player in foreign exchange is seeking a Retail Sales Assistant to join their dynamic team. This part-time role offers the chance to engage with customers, understand their travel and currency needs, and provide tailored solutions. With flexible hours and a supportive work environment, you will be empowered to succeed and make a difference. A comprehensive benefits package, including employee wellness programs and opportunities for bonuses, makes this position even more appealing. If you have a passion for customer service and a desire to excel, this is the perfect opportunity to kickstart your career.

Benefits

Discounted corporate rates for insurances

Employee wellness programs

Employee discounts

Flexible hours

25 days holiday (pro-rata)

Monthly bonus opportunities

Pension plan

Qualifications

• Strong numerical skills for handling cash and currency conversions.
• Excellent communication skills for building customer relationships.

Responsibilities

• Build relationships with customers to understand their travel needs.
• Process foreign exchange transactions accurately and efficiently.
• Meet performance goals focused on customer satisfaction.

Skills

Numerical proficiency

Communication skills

Customer service

Sales skills

Attention to detail

Job description

Travelex Greater Manchester, England, United Kingdom

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Job Type: Permanent

Hours per week: 27

Salary: £12.75 per Hour

Working Patterns: Between 3am and midnight

Shift Patterns: Between Monday and Sunday

Benefits

• A comprehensive voluntary benefits package, which provides discounted corporate rates to a wide range of insurances such as Private Medical, Dental and Critical Illness.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

Travelex attributes its success and growth down to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (CSR).

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX requests and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient - You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and converting vast amounts of currency regularly.
• Great communicator – You’ll find talking with people and building relationships comes naturally to you.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976, we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development
• Industries: Financial Services, Consumer Services, and Retail