Sales Advisor - Manchester Shambles - Part Time - 1 Month FTC

TN United Kingdom; Manchester; On-site; GBP 18,000 - 22,000; Part time

Job summary

A leading global designer brand is seeking a Sales Advisor for their Manchester location. This part-time role focuses on providing exceptional customer service and supporting team success. Ideal candidates will be adaptable, team-oriented, and passionate about the brand. Benefits include substantial discounts and a bonus scheme.

Benefits

70% discount from day 1

£400 of free Ted kit

40% discount for friends and family

Bonus scheme

Healthcare cash plan

Wellbeing app

Pension scheme

Qualifications

• High level of team participation and integrity.
• Demonstrate requirements of Ted’s School of Excellence.

Responsibilities

• Support genuine customer connection to maximize sales.
• Follow company policies and procedures independently.
• Deliver a warm customer service experience.

Skills

Customer Service

Teamwork

Adaptability

Job description

Social network you want to login/join with:

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Client:

Ted Baker

Location:

Manchester, United Kingdom

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

9c3466b32f63

Job Views:

2

Posted:

12.05.2025

Expiry Date:

26.06.2025

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Job Description:

Sales Advisor - Manchester Shambles - Part Time - 1 Month FTC

WHO WE ARE

QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. We look for thoughtful, motivated team members - who know that ambition and authenticity go hand in hand. Driven by their curiosity and boundless creativity, our People are subject matter experts who fortify their team and strive to achieve new levels of success for the Ted Baker label.

THE ROLE

The role of the Sales Advisor is to support an environment of genuine customer connection, aiming to maximize sales through high-quality service and always going the extra mile. Be a proud and passionate ambassador of Ted, who understands and promotes the company “Mission Statement” and “Strategy”.

MAIN RESPONSIBILITIES

People

• A high level of team participation, working with integrity and respect for others.
• Actively drive and document your own learning to contribute to the success of the team and location.
• Be adaptable and flexible to the needs of the business in support of the team and the location.
• Collaborate with the teams in all meetings and briefings.
• Support new hires within the team through friendly mentorship.
• Display a dedicated approach to self-awareness and self-development.
• Understand the core values and culture of Ted and reflect these in all efforts.

Product

• Use all available tools and information to stay updated on current product and increase awareness of the product in terms of Called, Colour, Composition, Cost, Care, Cut (The 6 C’s).
• Follow merchandising guidelines, replenishment methods, and housekeeping standards to ensure that Ted is represented at the highest level.
• Demonstrate a keen personal interest in Ted and support brand messaging.

Commercial

• Demonstrate all requirements of Ted’s School of Excellence.
• Deliver Greet, Observe, Talk, Fit, Assist, Thank (GOTFAT) with enthusiasm and consistency, understanding the impact of actions on customer experience and sales.
• Understand various customer profiles and use sales techniques to build loyal customer relationships online and offline.
• Actively seek knowledge and take ownership of achieving and exceeding location KPI’s and supporting brand promotions and campaigns.
• Proactively capture customer data at PoS and understand its role in customer relationship management.
• Keep yourself and customers informed about Ted’s social media activities.
• Support the integration of new technology into our customer service.
• Deliver a warm and memorable customer service experience.

Operations

• Follow company policies and procedures, working independently when needed.
• Adhere to health and safety procedures, properly use equipment, and report unsafe conditions.
• Follow loss prevention measures and report misuse or theft of company assets.

OUR VALUES

• Authentic: Be true to ourselves and others.
• Kind: Do the right thing for each other, our communities, our planet, and Ted.
• Curious: Explore, innovate, and think differently.
• Courageous: Be brave, have fun, and discover the unexpected.
• Inclusive: Embrace and respect individuality and diversity.

BENEFITS

At Ted, we offer benefits including a 70% discount from day 1 through KitTED, £400 of free Ted kit after settling in, a 40% discount for friends and family, a bonus scheme, healthcare cash plan, wellbeing app, and pension scheme. We are committed to equal opportunities and diversity, and do not tolerate harassment or discrimination.