Retail Sales Assistant - Newcastle, Fenwick

Nestlé S.A.; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Complimentary Nespresso capsules

Potential bonus

Job summary

Nestlé S.A. in Newcastle, Fenwick, is seeking a dedicated Sales Assistant for the Nespresso boutique.

You will deliver premium customer service and drive boutique performance by welcoming customers, guiding them to the perfect coffee, and representing the Nespresso brand with enthusiasm. The role offers both full-time and part-time opportunities on a 12-month fixed-term contract, with a starting salary of £13.45 per hour and a benefits package including a Nespresso capsule allowance and

Qualifications

• Retail experience, preferably in luxury context.
• Strong communication and interpersonal skills.
• Ability to rapidly build relationships with customers.

Responsibilities

• Welcoming customers to the boutique and adapting to meet their needs.
• Assist customers in finding their ideal coffee and deliver service-oriented sales.
• Be a confident ambassador of Nespresso and uphold brand standards.

Skills

Retail experience

Communication skills

Interpersonal skills

Relationship building

Customer service

Job description

Location: Newcastle, Fenwick
Salary: £13.45 per hour

12 month FTC

Some of our fantastic benefits:

• Complimentary Nespresso machine and monthly allowance of capsules
• Potential bonus

We have both full time and part time opportunities available on a 12 month fixed term contract basis.

We are looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Newcastle, Fenwick. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

Your impact

Ultimately, you will be responsible for ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.

Your other key responsibilities will include:

• Welcoming customers to the boutique and adapting to meet their needs.

Supporting them in finding their perfect cup of coffee and be on hand to deliver service-oriented sales, promoting our unique brand experience.

• Being a proud and passionate ambassador of Nespresso.

Your ingredients for success

To be successful in this role you will already have retail experience, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.

Other key attributes include:

• Strong communication and interpersonal skills. We are looking for confident and charismatic individuals who can deliver exceptional customer service.
• The ability to rapidly build strong, working relationships with your customer base and be happy to support where needed

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.