Retail Sales Assistant: Elevate Customer Experience

WHSmith Travel; Croydon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Wellbeing support (EAP)

Job summary

WHSmith Travel in Croydon is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and uphold our store standards. You’ll contribute to a welcoming shopping environment and support colleagues to ensure smooth store operations.

The role focuses on customer engagement, stock replenishment, and high-quality visual merchandising to help customers find what they need easily. We value adaptability and team spirit.

Qualifications

• Excellent customer service skills.
• Stock replenishment and maintaining tidy, inviting store areas.
• High standards of display and visual merchandising to help customers find items.
• Team player who supports colleagues and adapts to store needs.

Responsibilities

• Deliver outstanding customer service to all customers.
• Replenish stock and keep store tidy and inviting.
• Maintain displays and help customers locate products.

Skills

Customer service

Team player

Stock replenishment

Visual merchandising

Adaptability

Job description

WHSmith Travel in Croydon is seeking a Sales Assistant to provide exceptional customer service, work independently or as part of a team, and uphold our store standards. You’ll contribute to a welcoming shopping environment and support colleagues to ensure smooth store operations.

The role focuses on customer engagement, stock replenishment, and high-quality visual merchandising to help customers find what they need easily. We value adaptability and team spirit.