Retail Sales Assistant/Driver - Stroud - 16 Hours (3 Months Fixed Term)

Majestic Wines Warehouse Limited; Stroud; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join Majestic Wine Stroud as a Sales Assistant/Driver, where you'll engage with customers, drive sales, and manage store operations. This dynamic role offers a competitive salary, career development opportunities, and a supportive team environment. If you have a passion for wine and excellent customer service skills, we want to hear from you!

Benefits

Up to 20% staff discount

Career development opportunities

Uniform provided

Company sick pay scheme

Qualifications

• Excellent time management and problem-solving skills.
• Self-motivated and able to work independently.
• Passion for wine and willingness to learn.

Responsibilities

• Drive store performance and deliver exceptional customer service.
• Participate in operational tasks including delivering wine.
• Support junior team members and ensure compliance with policies.

Skills

Time Management

Problem Solving

Communication

Customer Service

Wine Knowledge

Education

Level 2 WSET qualification

Job description

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Stroud is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company that's revolutionising retail!

The Role

As a Sales Assistant/Driver, you’ll support your store team by driving sales performance and managing daily store operations. You’ll deliver exceptional customer service to optimise KPIs. As a Majestic Wine Driver, you’ll meet and engage with different customers daily. This role involves more than just driving; it’s about helping others and providing excellent service with a smile. It’s hands-on, physical, and varied.

Key Responsibilities

Our customers are at the heart of everything we do. In this role, you’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.

• Drive store performance by maximising sales opportunities and supporting your team in meeting and exceeding targets through KPI focus.
• Deliver market-leading customer service to promote business growth through customer loyalty and repeat purchases.
• Offer VIP concierge service, actively contacting customers with updates on products and tastings.
• Share your passion for our range by telling the story behind our products, not just selling discounts.
• Own your wine knowledge, continually learning to support your WSET qualification and confidence in selling.
• Take pride in maintaining the store’s appearance both inside and out.
• Participate in operational tasks such as delivering wine, merchandising, stock deliveries, and customer outreach to drive sales.
• Identify opportunities for improvement to optimise store operations, collaborating with your team to implement solutions.
• Ensure compliance with internal policies, safety, and legal requirements, completing mandatory training.
• Lead by example, supporting junior team members and providing feedback to your Store Manager.
• As a key holder, understand opening and closing procedures and operate the store independently when needed.
• Willingness to deliver wine in company vans around the local area if required.

Knowledge & Skills Required

• Excellent time management, delegation, and problem-solving skills.
• Ability to deliver exceptional customer experience and service.
• Self-motivated, able to work independently and as part of a team.
• Proactive attitude with a passion for resolving problems.
• Adaptable and resilient to changing business demands.
• Strong communication skills and effective time management.
• Wine knowledge is beneficial, but a passion to learn and pass Level 2 WSET is essential.
• Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.

What is in it for you:

• Competitive salary.
• Up to 20% staff discount.
• Career development opportunities with internal training schemes.
• Uniform provided.
• Access to Retail Trust benefits, including discounts, counselling, and support services.
• Company sick pay scheme.

Job Specifics:

• Contract: Fixed term for 3 months.
• Hours: 16 hours per week.

We look forward to your application! Together, we are Majestic! #TWAM

Note: During high application volumes, roles may close early. We can only provide feedback to interviewed candidates.