Retail Sales Assistant/Driver - Cirencester - 16 Hours (3 Months Fixed Term)

Majestic Wines Warehouse Limited; Cirencester; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a leading wine specialist as a Sales Assistant/Driver in Cirencester. This role involves driving sales, delivering exceptional customer service, and managing daily operations. With opportunities for career development and a supportive team environment, it's a perfect chance to grow your skills in a dynamic retail setting.

Benefits

Competitive salary

Up to 20% staff discount

Career development opportunities

Uniform provided

Access to Retail Trust benefits

Company sick pay scheme

Qualifications

• Self-motivated and capable of working independently and as part of a team.
• Hold a full UK/EU/EEA driving licence for at least 12 months.
• Passion to learn more about wine.

Responsibilities

• Drive store performance by maximising sales opportunities.
• Deliver market-leading customer service.
• Participate in operational tasks such as delivering wine.

Skills

Time management

Problem-solving

Customer service

Communication

Wine knowledge

Education

Level 2 WSET qualification

Job description

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Cirencester is looking for a dynamic, ambitious, and driven individual who wants to grow and develop within a company that's revolutionising retail!

The Role

As a Sales Assistant/Driver, you’ll support your store team by driving sales performance and managing daily store operations. You’ll deliver exceptional customer service to optimise KPI performance. This role involves meeting and talking to different customers daily, offering more than just driving — it’s about helping others and delivering great service with a smile. It’s hands-on, physical, and varied.

Key Responsibilities

Our customers are at the heart of everything we do. You’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.

We are looking for people who:

1. Drive store performance by maximising sales opportunities and supporting your team to meet and exceed targets through focusing on KPI delivery.
2. Deliver market-leading customer service to foster business growth through customer loyalty and repeat purchases.
3. Offer VIP concierge services, actively contacting customers with updates on products and tastings.
4. Share your passion for products through in-depth knowledge of our range, selling the story, not just discounts.
5. Take ownership of your wine knowledge, supporting your WSET qualification and confidence in selling.
6. Maintain the physical appearance and cleanliness of your store, both internally and externally.
7. Participate in operational tasks such as delivering wine, merchandising stock, and calling customers to drive sales.
8. Identify opportunities for improvement and feed ideas back to your team for implementation.
9. Ensure compliance with internal policies, safety, and legal requirements.
10. Be a role model for Majestic’s Ways of Working and support junior team members.
11. As a key holder, understand opening and closing procedures and operate the store independently if needed.
12. Willingness to deliver wine locally using company vans if required.

Knowledge & Skills Required

• Excellent time management, delegation, and problem-solving skills.
• Ability to deliver exceptional customer experience and service.
• Self-motivated, capable of working independently and as part of a team.
• Positive attitude with a passion for problem-solving.
• Adaptable and resilient to changing business demands.
• Excellent communication skills.
• Wine knowledge is beneficial; passion to learn more is essential to achieve Level 2 WSET qualifications.
• Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.

What is in it for you:

• Competitive salary.
• Up to 20% staff discount.
• Career development opportunities with excellent in-house training.
• Uniform provided.
• Access to Retail Trust benefits including discounts, vouchers, and support services.
• Company sick pay scheme.

Job Specifics:

• Contract: Fixed Term for 3 months.
• Hours: 16 hours per week.

We look forward to receiving your application! Together we are Majestic! #TWAM

Note: During high application volumes, roles may close early. We will only provide feedback to interviewed candidates.