Retail Sales Assistant: Customer Experience & Merchandising

WHSmith Careers; Ingliston; Remote; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith in Ingliston is seeking a Sales Assistant to deliver exceptional customer service, replenish stock and maintain store standards in a busy retail environment. You may work independently or as part of a team to support colleagues and contribute to a welcoming shopping experience.

The role emphasizes teamwork, strong communication, and helping customers find what they need while upholding our high display and merchandising standards.

Qualifications

• A passion for delivering exceptional customer experiences in store.
• Confident in communicating within a team.
• Motivated to achieve high standards and strong results.
• Able to adapt to meet company requirements and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Results oriented

Adaptability

Job description

WHSmith in Ingliston is seeking a Sales Assistant to deliver exceptional customer service, replenish stock and maintain store standards in a busy retail environment. You may work independently or as part of a team to support colleagues and contribute to a welcoming shopping experience.

The role emphasizes teamwork, strong communication, and helping customers find what they need while upholding our high display and merchandising standards.