In-Store Sales & Customer Experience Associate

WHSmith Careers; Basildon; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension scheme

Cycle to work

Paid annual leave

Employee discounts

Deals with retail partners

Employee Assistance Programme

Job summary

WHSmith Careers is looking for a Sales Assistant who’ll provide exceptional customer service and work either independently or as part of a team to uphold our store standards and create pride in every journey shoppers take with us.

In this role you’ll handle stock replenishment, keep shelves neat and inviting, and help maintain eye-catching visual merchandising so customers can find what they’re looking for easily; you’ll be part of a proactive team delivering great results and adaptable to

Qualifications

• Passion for delivering exceptional customer experiences.
• Confident in communicating within the team.
• Motivated to achieve high standards and results.
• Able to adapt to changing company needs and goals.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Teamwork

Job description

WHSmith Careers is looking for a Sales Assistant who’ll provide exceptional customer service and work either independently or as part of a team to uphold our store standards and create pride in every journey shoppers take with us.

In this role you’ll handle stock replenishment, keep shelves neat and inviting, and help maintain eye-catching visual merchandising so customers can find what they’re looking for easily; you’ll be part of a proactive team delivering great results and adaptable to