Retail Sales Assistant - 6 month FTC - Bluewater (opens in new tab)

Nestle SA; Dartford; Remote; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Complimentary Nespresso machine + pods

Potential bonus

Job summary

Nestlé SA’s Nespresso boutique in Bluewater is hiring a dedicated Sales Assistant for a full-time, 6-month fixed-term contract (40 hours per week). You will deliver premium customer service and ensure boutique performance.

The role offers a competitive hourly wage of £14.80 and a path to permanency, plus benefits such as a complimentary Nespresso machine with pods and a potential bonus.

Qualifications

• Retail experience, preferably luxury, or transferable service skills.
• Excellent communication and interpersonal skills.
• Willingness to deliver premium customer service and brand experience.

Responsibilities

• Welcome customers to the boutique and tailor service to their needs.
• Assist customers in finding their perfect coffee and deliver service‑oriented sales.
• Act as a proud ambassador of Nespresso.

Skills

Retail experience

Customer service

Communication

Interpersonal skills

Brand ambassador

Job description

Location: Bluewater
Salary: £14.80 per hour

Full-time (40 hours a week)

6 month fixed term contract

Some of our fantastic benefits:

• Complimentary Nespresso machine and allowance of pods
• Potential bonus

We have a full time (40 hours a week) position available on a 6 month fixed term contract basis with the potential for this to become a permanent role.

We are looking for a dedicated and driven Sales Assistant, to join our Nespresso boutique in Bluewater. If you can demonstrate a strong understanding of the retail and competitive environment in which the Nespresso business operates, you could contribute to the growing success of the brand.

Nespresso is a name synonymous with quality and innovation. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Our quest, to be seen as the most indulgent coffee, has resulted in the very highest quality coffees, enjoyed as solutions for ‘In Home’ and ‘Out Of Home’ consumers.

We take pride in championing inclusion and diversity. We proudly signed the Business in the Community Race at Work Charter, are committed to Disability Confidence, and have been recognised as a Times Top 50 Employer for gender equality for three consecutive years. Additionally, we are a headline partner of Diversity and Inclusion in grocery.

Your impact

Ultimately, you will be responsible for ensuring a premium customer experience through exceptional service and excellent delivery of all elements of boutique performance.

• Welcoming customers to the boutique and adapting to meet their needs.

Supporting them in finding their perfect cup of coffee and be on hand to deliver service-oriented sales, promoting our unique brand experience.

• Being a proud and passionate ambassador of Nespresso.

Your ingredients for success

To be successful in this role you will already have retail experience, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set.

Other key attributes include:

• Strong communication and interpersonal skills. We are looking for confident and charismatic individuals who can deliver exceptional customer service.
• The ability to rapidly build strong, working relationships with your customer base and be happy to support where needed

At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process.