Retail Sales Assistant

YOURS; Torquay; On-site; GBP 17,000 - 22,000; Full time

Job summary

YOURS in Torquay is seeking a friendly, energetic retail assistant who loves fashion and delivering outstanding customer care. You will help customers, operate the till, replenish stock and assist with deliveries during busy periods.

The role requires a positive attitude, teamwork and adaptability to change, with a passion for high street fashion and brand knowledge. Pay is £12.90 per hour with a minimum weekly hours contract and flexible additional hours at peak times; training and product

Qualifications

• Face-to-face customer service experience preferred.
• Interest in fashion and high street brands.
• Flexible shifts and team orientation.
• Ability to work under pressure during peak trading.
• Willingness to learn product knowledge.

Responsibilities

• Optimise sales and individual customer purchases.
• Deliver first class customer service.
• Operate till and handle financial transactions.
• Replenish stock with our products and brands.
• Assist with deliveries and stock handling.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with company procedures.
• Take responsibility for personal development and improvement.
• Responsible for Health and Safety.

Skills

Customer service

Retail experience

Face-to-face service

Teamwork

Adaptability

High Street fashion

Job description

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MRMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods

Pay Rates: £12.90 per hour regardless of age