Retail Sales Assistant

YOURS; Newtownabbey; On-site; GBP 17,000 - 22,000; Full time

Job summary

YOURS is seeking a sales/retail associate who is passionate about fashion and delivering outstanding customer care. You will help drive sales, engage customers, and uphold the brand’s high standards in a busy retail environment.

The role requires a friendly, energetic individual with a customer-first mindset, able to work as part of a team and adapt to changes. Pay rate is £12.90 per hour, with hours guaranteed and potential additional shifts during peak trading periods.

Qualifications

• Customer service experience with face-to-face contact.
• Experience in retail with a quality brand desirable but not essential.

Responsibilities

• Optimise sales and individual customer purchases.
• Deliver first-class customer service.
• Operate till and handle financial transactions.
• Replenish stock with products and specialist brands.
• Assist with deliveries and stock handling.
• Undertake cleaning and housekeeping duties.
• Ensure compliance with company procedures.
• Take responsibility for personal development and actively seek improvement.
• Responsible for Health and Safety.

Skills

Warm personality

Motivated

Team player

Excellent communication

Job description

Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep coming back and telling all their friends?

Do you want to be the best and to be part of a wonderful team who display a huge amount of passion and knowledge about our product range in order to promote our brand?

If so, then we want YOU!

KEY DUTIES:

• Optimise sales and individual customer purchases
• Engage the customer by delivering a first class customer service
• Operate till and handle financial transactions
• Replenish stock with our fantastic products and specialist brands
• Assist with deliveries and stock handling on a regular basis - we are busy!
• Undertake cleaning and housekeeping duties
• Ensure compliance with all company procedures
• Take responsibility for personal development and actively seek opportunities for improvement
• Responsible for Health and Safety

WHAT DO WE NEED FROM OUR TEAM MRMBERS?

• A warm, friendly and engaging personality is essential.
• To be highly motivated and a desire to be the best with an energy and enthusiasm to succeed.
• A proven ability to work well within a team and to use own initiative.
• Ability to adapt to frequent change and a high pressure environment - you will need to work hard and smart.
• Experience in a customer service role with face-to-face customer contact is highly desirable.
• Experience in a retail environment with a quality brand is desirable but not essential.
• Knowledge and understanding of High Street fashion.

The contracted hours stated above are a minimum guaranteed number of weekly hours but there is an expectation to work more hours and flexibly is required especially during peak trading periods

Pay Rates: £12.90 per hour regardless of age