Retail Sales Assistant

Mamas & Papas; Thurrock; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a forward-thinking company as a Sales Assistant, where you will be the friendly face that helps families navigate their parenting journey. This role is perfect for someone with a passion for customer service and sales, dedicated to creating memorable experiences for customers. With flexible hours across weekends, you will be part of a vibrant team committed to inclusivity and diversity. Enjoy competitive benefits, including generous holiday allowances and employee recognition schemes, while making a positive impact in the lives of families shopping for baby essentials.

Benefits

33 days holiday, increasing to 40 with service

Buy & Sell holiday schemes

Company bonus schemes

Employer pension from day 1

Staff discounts for family and friends

External discounts on holidays, travel, dining, and more

Subsidised health and critical illness cover

Enhanced family-related leave policies

Support for loss and bereavement

Employee recognition schemes

Qualifications

• Experience in retail or sales is preferred.
• Ability to create memorable customer experiences.

Responsibilities

• Assist customers in finding products and provide product knowledge.
• Create a welcoming atmosphere for families shopping for baby essentials.

Skills

Customer Service

Sales Experience

Retail Knowledge

Job description

Overview

Our store teams are the warm arm of reassurance and the friendly face offering incredible product insight, knowledge, and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our teams ensure memorable moments for families shopping for essentials like prams, cots, or baby outfits.

Role of Sales Assistant / Consultant

Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and are central to our business. We are expanding and looking for 2 exceptional Sales Assistants to join our team at the Mamas & Papas Thurrock store.

Job Details

• 8 hours across 2 days, Saturday & Sunday
• 4 hours on either Saturday or Sunday

Discuss shift preferences during application.

If you have retail, sales, or customer service experience and enjoy creating memorable customer experiences, we want to hear from you.

To Apply

Download your CV and complete our quick application form on our website. (2 minutes max)

No agencies please: We do not accept unsolicited CVs from recruitment agencies.

Our Commitment to Diversity

At Mamas & Papas, we celebrate diversity and inclusivity, embracing people of all cultures, ethnicities, and gender identities.

Benefits

• 33 days holiday, increasing to 40 with service
• Buy & Sell holiday schemes
• Company bonus schemes
• Employer pension from day 1
• Staff discounts for family and friends
• External discounts on holidays, travel, dining, and more
• Subsidised health and critical illness cover
• Family-related leave policies including enhanced maternity, IVF, surrogacy, paternity, and adoption leave
• Foster care and carers leave support
• Support for loss and bereavement
• Menopause-friendly employer
• Employee recognition schemes

We are committed to sustainability and future growth. Learn more about our 'For the Future' initiative on our website.

And, of course, a great team to work with!

(Note: Benefits subject to individual schemes and contract terms.)

Award Recognition

Finalists for the 2024 Retail Week 'Happiest Retailer to Work For' award.