Retail Sales Assistant

Dreams Ltd; Rugby; On-site; GBP 22,000 - 30,000; Part time

Job summary

A leading bed retailer, Dreams Ltd is looking for enthusiastic team members for their retail store in Rugby. The role involves delivering exceptional customer service, utilizing innovative Sleepmatch technology to guide customers, and maintaining a welcoming environment. With a competitive salary, uncapped commission, and various benefits, this is a fantastic opportunity for those passionate about helping others find their perfect sleep solution.

Benefits

Commission scheme

Colleague discounts

Extra holiday buy-in

Healthcare opportunities

Wellness hub access

Enhanced maternity & paternity pay

Qualifications

• Experience providing customer service in a retail environment.
• Strong communication skills and ability to listen to customer needs.
• Willingness to learn about Sleepmatch technology and products.

Responsibilities

• Provide exceptional customer service and advice on purchases.
• Utilize Sleepmatch technology to assist customers in choosing mattresses.
• Maintain store cleanliness and effective displays.

Skills

Customer Service

Sales

Communication

Listening

Job description

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.

In your dream role, you`ll receive:
- Competitive salary: £22,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Rugby for 30 hours a week, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.