Retail Sales Assistant

Dreams Ltd; Coventry; On-site; GBP 27,000 - 35,000; Full time

Job summary

Dreams Ltd is seeking dedicated Bed Experts to join the team in Coventry. In this customer-centric role, you'll enhance the shopping experience by assisting customers with their mattress selections using innovative technology. With options for personal development and progression, you'll thrive in a friendly environment while helping others find their perfect sleep solution.

Benefits

Competitive salary with achievable commission

Colleague discounts on products and other brands

Buy-in schemes for extra holiday and healthcare

Opportunities for learning and development

Wellbeing support and wellness hub access

Enhanced maternity and paternity pay

Qualifications

• Ability to understand customer needs and provide tailored advice.
• Experience in a retail environment is beneficial but not required.
• Enthusiasm for helping customers find the right products.

Responsibilities

• Make customers feel at home with exceptional service.
• Guide customers using our Sleepmatch technology.
• Maintain store cleanliness and attractive displays.

Skills

Customer Service

Sales

Communication

Listening

Job description

About us:
At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well. We're not replacing, we're growing! Business is booming and we're simply adding more pillows to support a bigger comfier team.
Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week. Now that`s a lot of Zzzs.
With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.
Dreams. Love your job.


In your dream role, you`ll receive:
- Competitive salary: £28,000 achievable on target earnings
- Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
- Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
- Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
- Learning and development: Our comprehensive induction gives you the best possible start to your career with us, Whether it`s a bitesize course on our Beducation learning platform or face-to-face training from our L&D team, there are heaps of ways to keep your skills sharp at Dreams, with progression opportunities as your experience grows.
- Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
-- New in 2024 - enhanced maternity & paternity pay
The job:
Working as part of our Retail team in Coventry, you will be a vital part of the store`s success.
We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day
- Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
- Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
- Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them. Sleepmatch is our bit of wizardry that makes the bed buying process simple and you`ll love it!
- Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.