Retail Sales Assistant

Cotton Traders Limited; Gloucester, Wokingham, Milton Keynes; On-site; GBP 40,000 - 60,000; Part time

Job summary

Cotton Traders Limited is seeking a Retail Sales Assistant for their Leigh Delamere team. The role focuses on delivering exceptional customer service, managing stock, and fostering a positive work environment. Candidates should possess a passion for customer service and a willingness to adapt to challenges. Competitive hourly pay and employee benefits are offered.

Benefits

Up to £12.21 per hour

28 days holiday (pro-rata)

Generous clothing allowance

Employee discounts

Health cash plan

Long service awards

Qualifications

• Enthusiastic attitude towards customer service.
• Ability to work collaboratively in a team.
• Willingness to meet KPIs and adapt to changes.

Responsibilities

• Deliver a genuine customer experience.
• Manage stockrooms and ensure effective replenishment.
• Merchandise the store according to brand guidelines.

Skills

Passion for people and customer service

Kindness

Flexibility

Openness to change

Proficiency with computers and technology

Job description

As a multi-channel retailer with over three decades of experience on the high street, we are seeking a Retail Sales Assistant to join our Leigh Delamere team.

Who are Cotton Traders?

CT, established in 1987 by England rugby captains and legends Fran Cotton and Steve Smith, is a clothing retailer with a growing presence both online and offline (catalogue). We operate 80 stores across England, Scotland, and Wales, employing 800 people nationwide. We have an ambitious 5-year plan to expand across all touchpoints and are looking for the best people to help us achieve this.

Starting from humble beginnings, our dedicated team has grown CT from a single shop to a well-known, trusted high street retailer today.

What’s in the role and what are we looking for?

We seek an enthusiastic Retail Sales Assistant to join our successful team. You will work alongside excellent colleagues to provide an engaging customer experience. At CT, attitude is our top recruitment priority — we value positive, helpful, and kind individuals who enjoy their work, make great first and lasting impressions, and contribute to our brand's success.

Responsibilities include:

1. Delivering an honest and genuine customer experience, treating customers as you would like to be treated
2. Merchandising the store in accordance with our brand guidelines
3. Managing stockrooms to ensure effective replenishment and stock control
4. Serving customers in a helpful and pleasant manner
5. Fostering a kind and collaborative workplace environment

Key skills and behaviours we seek:

1. Passion for people and customer service
2. Kindness and strong moral values
3. Openness to change and challenges
4. Flexibility
5. Willingness to meet KPIs
6. Proficiency with computers and technology

What’s on offer?

We are proud of our culture and invite you to learn more about our values on our website. Once part of our team, you will enjoy:

• Up to £12.21 per hour for 8 hours per week
• 28 days holiday (including bank holidays, pro-rata)
• Generous clothing allowance
• Employee discounts for you and your family
• Health cash plan
• Long service awards

What happens next?

We welcome inquiries about life at CT. Feel free to visit our stores or call us to learn more. When you're ready, follow the application instructions on our site. We look forward to hearing from you!