Retail Sales Advisor – Uncapped Bonus & Training

Fitshop UK; Glasgow; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Uncapped Bonus

Full training

37.5 hour contract

30 days per annum paid holiday (incl.

Job summary

Fitshop UK in Glasgow is seeking a Retail Sales Advisor for a full-time 37.5-hour role at our Glasgow store. You will deliver first-class customer service in-store and on the telephone/web chat when appropriate, and you will drive sales while building product knowledge.

You will work with the store team on stock replenishment, merchandising, promotions and ensuring a safe, welcoming shopping environment. The role offers uncapped bonus potential and a comprehensive benefits package.

Qualifications

• To maintain a calm, confident and enthusiastic manner when dealing with Customers.
• To be able to make recommendations to customers and close sales
• Confident communication skills, both written and verbal
• Understand the customer journey and how to create a welcoming store environment
• To generate sales
• The ability to work collaboratively as part of a wider team
• To use own initiative and be self-motivated

Responsibilities

• Ensure a first class customer journey and in-store sales experience by being approachable and delivering friendly customer service
• Achieve and exceed daily, monthly and annual sales targets
• Building an in-depth knowledge of our products and services to enable to provide outstanding support customers
• Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
• Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
• Support with stock checks and changes to shop layout as directed by the retail management team
• When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
• Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
• Maintain a safe environment on the shop floor for the team and customers
• When trained, be a key holder for the store and adhere to security and safety requirements
• Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.

Job description

Fitshop UK in Glasgow is seeking a Retail Sales Advisor for a full-time 37.5-hour role at our Glasgow store. You will deliver first-class customer service in-store and on the telephone/web chat when appropriate, and you will drive sales while building product knowledge.

You will work with the store team on stock replenishment, merchandising, promotions and ensuring a safe, welcoming shopping environment. The role offers uncapped bonus potential and a comprehensive benefits package.