Retail Sales Advisor - Glasgow Silverburn

Sky; Glasgow; On-site; GBP 25,359 - 30,994; Full time

Benefits offered by this job

Sky TV

Exclusive discounts

Pension plan

Healthcare options

Job summary

Sky is seeking a Sales Advisor at their retail hub in Silverburn shopping centre, Glasgow. In this role, you will connect with customers to understand their needs and deliver tailored product recommendations. Ideal candidates are people-oriented, goal-driven, and possess strong communication skills. The position includes a basic salary of £28,177 plus commission, along with benefits such as Sky TV, healthcare options, and a pension plan. Join us in delivering exceptional customer experiences and unlocking sales potential.

Qualifications

• Thrives on interaction and customer connection.
• Goal-focused with a passion for success.
• Excellent listening skills to assess customer needs.

Responsibilities

• Engage and inspire customers through conversations.
• Deliver product demos to enhance customer experience.
• Identify sales opportunities through questioning.

Skills

Customer engagement

Sales expertise

Communication skills

Goal orientation

Job description

Job Description

Where your personality takes centre stage and every conversation becomes an opportunity.

At Sky Retail, our stores put you right at the heart of the experience. Just you, your energy and the power to connect people with the products, entertainment and services they love — through great conversations, expert advice and hands‑on support. If you thrive in a fast‑paced environment and love the buzz of sales, this is your moment.

• Salary: £28,177 basic salary, with a competitive commission scheme — earn on every product that activates.
• Retail customer hub: Silverburn shopping centre, Glasgow (Sky store locator)
• Hours: 40 hours per week (working 5 days out of 7, including weekends and varied daily hours). We’re always there for our customers; if the shopping centre is open, so are we.
• Benefits: Enjoy Sky TV on us and exclusive discounts across Sky products, along with a secure pension plan, excellent healthcare option, and access to a wide range of savings from everyday retailers — plus much more.

What You’ll Do

We help people connect with the entertainment they love, from family movie nights on the sofa to mobile streaming on the go and everyday browsing. This is your chance to turn your passion for sales and customer service into a rewarding career.

• Connect, engage and inspire using confidence and great conversation to turn passing interest into real sales
• Create stand out moments for customers by bringing Sky’s world class products to life with demos that wow
• Identify opportunities on the spot by asking the right questions and tailoring Sky packages to each customer
• Build a positive inclusive team environment where everyone supports each other to hit targets and celebrate wins

What You’ll Bring

We’re looking for people who genuinely love connecting with customers and making an impact.

• A natural people person who thrives on interaction, approaching customers with ease, confidence and a friendly spark
• Goal focused with a passion for success; you thrive when you are hitting targets and celebrating progress
• Great at listening; you understand needs quickly and position the perfect Sky package
• A genuine interest in entertainment and technology. You’ll learn everything you need about Sky’s products through our full training and coaching.
• A proactive self-driven mindset: you bring ideas, energy and enthusiasm every day

Inclusion

Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.