Retail Sales Advisor - Part Time

poltronesofà UK; Metropolitan Borough of Solihull; On-site; GBP 24,871,000 - 29,136,000; Part time

Benefits offered by this job

33 days holidays incl. bank holidays

Pension scheme

Life assurance

Death in service

Colleague discount

Employee discounts platform

Job summary

poltronesofà UK is seeking a part‑time Retail Sales Advisor for our Solihull showroom. You’ll greet customers, discuss furniture needs, and guide decisions to create a positive shopping experience.

The role includes processing orders, assisting with financing, and driving personal sales while maintaining store standards. The position offers a competitive hourly rate, guaranteed commissions in the first months, and a range of staff benefits.

Qualifications

• Experience in a customer facing role.
• Strong communication and interpersonal skills.
• Able to work well in a team and adapt to shift patterns.

Responsibilities

• Welcome customers into the store and help them find the right furniture.
• Process orders and finance applications accurately.
• Achieve personal sales and KPIs.
• Contribute to a five‑star showroom experience.
• Keep the showroom tidy and presentable.

Skills

Sales experience

Customer service

Team player

Communication

Flexible schedule

Job description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Solihull welcoming customers in and talking to them about our gorgeous furniture.

Department: Retail

Employment Type: Part Time

Location: Solihull

Reporting To: Deputy Store Manager

Compensation: £10.85 - £12.71 / hour

This role would be working 32 hours per week over 4 days.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Hourly rate of £10.85- £12.71 with no cap on commission
• In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude