Retail Sales Advisor - Part Time

Poltronesofa; Cheltenham; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Uncapped commission

33 days holidays

Employee benefits platform

Colleague Discount

Pension Scheme

Job summary

Poltronesofa in Cheltenham is seeking a friendly Retail Sales Advisor for part‑time hours. You’ll welcome customers into the store, help them find the perfect furniture for their home, and deliver a warm, five‑star shopping experience from start to finish.

The role is 28 hours across four days, with competitive pay (£10.85–£12.71 per hour) plus uncapped commission and a range of staff benefits. No previous furniture sales experience is required; training will be provided.

Qualifications

• Friendly, motivated people who enjoy working with customers.
• No previous furniture sales experience required.
• Confident, friendly approach with strong communication.

Responsibilities

• Welcome customers into the store and help them find the perfect piece of furniture for their home.
• Accurately complete customer orders and process finance applications.
• Work towards individual sales goals while delivering outstanding customer service.
• Work within the team to deliver a 5 star customer experience.
• Keep showrooms looking their best through housekeeping and moving furniture when needed.
• Help ensure showrooms are welcoming, safe environments for everyone.
• Continuously develop knowledge on Poltronesofà products and services.
• Undertake other duties as required by the role.

Skills

Customer service

Interpersonal skills

Team player

Flexibility

Work ethic

Job description

Retail Sales Advisor - Part Time

Department: Retail

Employment Type: Part Time

Location: Cheltenham

Reporting To: Deputy Store Manager

Compensation: £10.85 - £12.71 / hour

Description

Looking for a part‑time role that works around your life — while offering excellent earning potential?

As part of our Retail team, you’ll welcome customers into our Cheltenham store, help them find the perfect furniture for their home, and deliver a fantastic customer experience from start to finish.

This is a great opportunity for people with strong interpersonal skills and a passion for customer service. Offering Part‑time hours designed to fit around study, family life, or other commitments

This role is for 28 hours per week across 4 days.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Work towards individual sales goals while delivering outstanding customer service
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all poltronesofà products and services
• Undertake, as required, other duties in keeping with the general nature of the role

Who are we looking for?

We’re looking for friendly, motivated people who enjoy working with customers and being part of a supportive team. You don’t need previous furniture sales experience to succeed with us.

At poltronesofà, we’re looking for confident, friendly people who enjoy helping customers and creating great experiences. If you love talking to people and take pride in delivering excellent service, we can teach you the rest.

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude

What’s in it for you?

• Competitive hourly pay plus uncapped commission - many of our part‑time Retail Sales Advisors earn an additional £1,022.00 pro rata each month.
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays (full time equivalent, pro rated for part time colleagues) including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e‑vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service