Retail Sales Advisor - Part-Time

Fitshop Group.; Camberley; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is looking for a part-time Retail Sales Advisor to join their dynamic team in Camberley. This role is perfect for someone who thrives in a customer-centric environment, providing exceptional service and support. You'll be responsible for ensuring a welcoming store atmosphere, managing customer interactions, and collaborating with fellow team members to drive sales and enhance customer satisfaction. If you are a confident communicator with a passion for retail, this opportunity offers a supportive environment with full training and generous benefits. Join a team that values personal growth and customer care!

Benefits

Full training

30 days paid holiday

Life Insurance

Generous staff discount

Access to Perks at Work

Qualifications

• Outstanding communication skills to provide first-class customer service.
• Ability to work collaboratively and use initiative.

Responsibilities

• Ensure a first-class customer journey and in-store experience.
• Manage stock, visual merchandising, and support retail management.

Skills

Communication Skills

Customer Service

Team Collaboration

Sales Closing

Initiative

Job description

At Fitshop, we have an excellent opportunity for a part-time Retail Sales Advisor based at our Camberley store. We believe it is important to provide quality support for our Customers. We need our Retail team to be confident, polite and personable individuals with outstanding communication skills to provide a first class Customer journey in store (and on the telephone when appropriate).

Key Responsibilities

• Ensure a first class customer journey and in-store experience by being approachable and delivering friendly customer service
• Building an in-depth knowledge of our products and services to enable to provide outstanding support customers
• Confidently managing the full customer journey with ease in order to delight the customer with the aim to impact our trust pilot score positively alongside ensuring repeat business
• Work with the store manager and assistant manager to replenish stock, visual merchandising and ensuring stock remains clean and well presented
• Support with stock checks and changes to shop layout as directed by the retail management team
• When trained, comply with the cash handling requirements and cash reconciliation and banking procedures
• Support by bringing ideas and implementing footfall driving activities such as demonstrations, price promotions and any other marketing activity
• Maintain a safe environment on the shop floor for the team and customers
• When trained, be a key holder for the store and adhere to security and safety requirements
• Continuous personal improvement; constantly striving to grow and develop self and team; deliver and support with any relevant training, preparation of manuals etc.

Who you will work with:

In addition to the working with a great team, you will connect with other retail stores, sales, customer care and our warehouse team.

You will need:

• To maintain a calm, confident and enthusiastic manner when dealing with Customers
• To be able to make recommendations to customers and close sales
• Confident communication skills, both written and verbal
• Understand the customer journey and how to create a welcoming store environment
• The ability to work collaboratively as part of a wider team
• To use own initiative and be self-motivated

Above all else, you will need to be a great communicator who puts our customers at the centre of everything we do.

In return you will receive:

• Full training
• 22.5 hour contract
• 30 days per annum paid holiday (inclusive of bank holiday allowance)
• Life Insurance (4x annual salary post probationary)
• Generous staff discount (post probationary)
• Access to Perks at Work
  

If this sounds like the ideal role for you, wewould love to hear from you! Click apply and send us your CV andcovering letter.

We look forward to receiving your application.