Retail Sales Advisor: Elevate Customer Experience

Vodafone Limited; Birmingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Pension plan

Employee discounts

Job summary

Vodafone Limited is seeking a customer-facing role focused on delivering a brilliant customer experience across the country. You will build rapport, understand customer needs, and offer Vodafone products and services that meet those needs.

Expect to meet and exceed sales targets, work weekends as needed, and participate in ongoing learning while complying with FCA requirements and Vodafone policies.

Qualifications

• Customer service-focused, with ability to deliver a brilliant customer experience.
• Solution-based selling to meet customer needs.
• Willingness to work weekends and weekdays as required.
• Ability to meet and exceed individual sales targets.

Responsibilities

• Provide expert knowledge of Vodafone products, services, and processes.
• Deliver exceptional service and own meeting customer needs.
• Aim to increase revenue and customer experience through solutions.
• Meet and exceed sales targets and maintain compliance.
• Participate in learning and development; adhere to policies.

Skills

Customer service

Sales skills

Communication skills

Team player

Job description

Vodafone Limited is seeking a customer-facing role focused on delivering a brilliant customer experience across the country. You will build rapport, understand customer needs, and offer Vodafone products and services that meet those needs.

Expect to meet and exceed sales targets, work weekends as needed, and participate in ongoing learning while complying with FCA requirements and Vodafone policies.