Retail Sales Advisor - Customer Experience Champion

Vodafone Limited; Redditch; On-site; GBP 18,000 - 28,000; Full time

Job summary

Vodafone Limited is seeking a motivated Retail Adviser for our Redditch Partner store. You will interact directly with customers, understand their needs, and create a memorable personal experience while guiding them through products and promotions.

The role emphasizes sales focus, a friendly team environment, and the chance to grow within a major national brand. Weekend work may be required, and bonuses are part of the compensation structure.

Qualifications

• Experience in customer service or retail is preferred.
• Willingness to work weekends and some weekdays.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Assist customers in Vodafone Redditch Partner store, understanding needs and offering suitable solutions.
• Explain product features, promotions, and after-sales support to customers.
• Resolve questions or issues on the spot to ensure a positive shopping experience.

Skills

Customer service

Sales

Retail environment

Job description

Vodafone Limited is seeking a motivated Retail Adviser for our Redditch Partner store. You will interact directly with customers, understand their needs, and create a memorable personal experience while guiding them through products and promotions.

The role emphasizes sales focus, a friendly team environment, and the chance to grow within a major national brand. Weekend work may be required, and bonuses are part of the compensation structure.