Retail Sales Advisor - Customer-Centric, Upsell & Merchandising

LFC Foundation; Chester; On-site; GBP 110,000 - 138,000; Part time

Benefits offered by this job

Pension

Life Insurance

Financial guidance

Cycle to work

Season tickets

Discounts

Will writing

EAP

Medicash

Volunteering

LFC perks

Job summary

LFC Foundation in Chester is seeking a part-time Retail Sales Advisor for our Chester Store. You will handle sales, refunds and till duties, while building product knowledge to assist customers.

The role emphasises upselling, merchandising and stock control as part of daily operations. You should have recent retail and customer service experience, strong numeracy/literacy skills, and be able to work flexibly across a 5-from-7 pattern.

Qualifications

• Recent retail store and customer service experience in a customer-facing role.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.
• Retail and/or customer service qualifications advantageous.
• Able to work flexible hours.

Responsibilities

• Deal with customer sales and refunds with a focus on customer care.
• Till work including cash and card payments.
• Develop product knowledge to advise customers.
• Drive AVS/UPT/conversion through add-on sales.
• Merchandising and display responsibilities.
• Manage stock shrinkage and cash flow controls.
• Assist receiving and storing deliveries.

Skills

Retail experience

Customer service

Cash handling

Upselling

Education

Retail qualification

Job description

LFC Foundation in Chester is seeking a part-time Retail Sales Advisor for our Chester Store. You will handle sales, refunds and till duties, while building product knowledge to assist customers.

The role emphasises upselling, merchandising and stock control as part of daily operations. You should have recent retail and customer service experience, strong numeracy/literacy skills, and be able to work flexibly across a 5-from-7 pattern.