Chester Retail Sales Associate – Customer Focused & Upsell

Women In Football; Chester; On-site; GBP 3,600 - 4,800; Part time

Benefits offered by this job

Pension scheme

Life Assurance

Discounts with retailers

Cycle to Work

Season ticket loans

Staff discount on LFCTV GO

Job summary

Liverpool FC is recruiting a friendly Retail Sales Advisor for our Chester Store. You will be at the heart of the in-store experience, handling sales, cash and refunds, and helping fans feel part of the LFC family.

We value customer service, numeracy and teamwork, with flexible hours across a 5 from 7 rota. The position offers a competitive salary, generous holiday entitlement and access to our staff benefit kit bag.

Qualifications

• Recent retail store and customer service experience in a customer facing role.
• Excellent numeracy and literacy skills.
• Strong interpersonal and communication skills.
• Retail and/or customer service qualifications would be advantageous.
• Able to work flexible hours.

Responsibilities

• Dealing with customer sales and refunds with a focus on customer care.
• Till work including processing cash and card payments.
• Gaining product knowledge to advise customers on selection.
• Drive basic sales through AVS, UPT and upselling.
• Manage stock loss and cash flow controls.
• Assist receiving and storing deliveries.

Job description

Liverpool FC is recruiting a friendly Retail Sales Advisor for our Chester Store. You will be at the heart of the in-store experience, handling sales, cash and refunds, and helping fans feel part of the LFC family.

We value customer service, numeracy and teamwork, with flexible hours across a 5 from 7 rota. The position offers a competitive salary, generous holiday entitlement and access to our staff benefit kit bag.