Retail Sales Advisor

www.nationalmuseums.org.uk - Jobboard; Greater Manchester; On-site; GBP 10,000 - 15,000; Part time

Job summary

Join a leading museum group as a Retail Sales Advisor at the Science and Industry Museum in Manchester. In this part-time role, you will provide outstanding customer service, assist customers with product knowledge, and help meet sales targets in a dynamic and supportive environment. Enjoy benefits like 27 days annual leave, health insurance, and discounts at museums.

Benefits

27 days annual leave

Health & Dental Insurance

Career growth support

Great discounts

Enhanced contributory pension

Interest-free loans

Qualifications

• Exceptional customer service skills.
• Ability to deliver product knowledge.
• Proactive approach in improving skills.

Responsibilities

• Maximize sales and profit by assisting customers.
• Maintain visual merchandising and store housekeeping.
• Replenish stock and assist with stock takes.

Skills

Communication skills

Customer service skills

Job description

Do you have good communication and customer service skills? Would you like to help create an environment where customers feel welcome in the store at the Science and Industry Museum?



About us

This Science Museum Group is here to inspire futures. We aim to grow visitors Science Capital and engagement with Science, Technology, Engineering and Maths.



As part of this group, the Science and Industry Museum (Manchester) continues the audience journey by providing a seamless experience into one of its varied retail outlets.



We are looking for a Retail Sales Advisor to join our friendly, supportive, and highly motivated team based at the Science and Industry Museum in Manchester. This is a part-time role, working 15 hours per week, primarily at weekends.



About the role

As a Retail Sales Advisor you will help maximise sales and profit through actively approaching and assisting customers in finding and purchasing merchandise. You will take responsibility for specific areas of the store's operation, keeping visual merchandising and housekeeping at the highest standard.



You will create an environment in which customers feel welcome and comfortable, with the aim of working towards sales targets set by management to achieve set budgets and targets and building upon current team KPIS. You will look after replenishing stock and assisting with monthly and annual stock takes.



About you

Joining us you have exceptional customer service skills and the ability to deliver product knowledge in a customer focused environment. You will be able to work well as part of a diverse team and work towards, meet and exceed targets.



Crucially, you will have good communication skills with the ability to convey information (including product knowledge) to a wide range of people. You will have a proactive approach in improving your own knowledge and skills and learn from experienced colleagues.



Don't feel you meet all the criteria? We welcome you to apply even if your experience doesn't match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.



Applying

View the Vacancy Information Pack listed under Attachments on the vacancy listing on our website for more details about the role and the application process or click Apply Online to submit an application.



What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you'll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.



* Meaningful work. We're a mission-led organisation where the work you do supports us in Inspiring Futures.

* Career growth. We offer enhanced support with personal and professional development.

* Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.

* Health & Dental Insurance. Extra peace of mind, from day one.

* Wellbeing. All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.

* Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.

* Enhanced contributory pension. To support you in saving for the future.

* Interest-free loans. When you need a little extra cash for life events or home improvements.

* Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.



Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

National Museum Directors' Council, Tate Britain, Millbank, London SW1P 4RG.