Retail Sales Advisor

Arco Ltd; Doncaster; On-site; Full time

Job summary

An established industry player is seeking a Retail Sales Advisor to join their dynamic team in Doncaster. This full-time role offers a unique opportunity to work in a vibrant retail environment, where you will engage with customers and provide exceptional service. You will receive comprehensive training in the health and safety sector, allowing you to grow and develop your skills. With a strong focus on customer experience, you will help maintain a welcoming store atmosphere while processing transactions and inquiries. Join a company that values diversity, inclusion, and employee development, and be part of a transformation journey towards a sustainable future.

Benefits

Annual Bonus up to 10%

32 Days Holiday

Community Volunteering Days

Pension Scheme

High Street Retailer Discounts

Employee Assistance Programme

Learning Management System Access

Long-term Service Awards

Qualifications

• Experience working face to face with customers in a retail setting.
• Strong IT skills and ability to learn new software quickly.

Responsibilities

• Deliver outstanding customer service and promote products.
• Maintain a clean and presentable store environment.

Skills

Customer Service

IT Skills

Retail Experience

Communication Skills

Education

High School Diploma

Tools

Bespoke IT Software

Job description

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leader? Arco have a fantastic opportunity for a full time Retail Sales Advisor to join the team, working from our store in Doncaster, Monday to Friday with the occasional Saturday morning.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Key Responsibilities

• Delivering outstanding levels of customer service
• Interacting with our customers, in store or on the phone, to promote our products and services
• Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
• Processing customer transactions and responding to customer enquiries using our bespoke IT software

Benefits

• £12.60 p/h plus up to 10% annual bonus
• 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
• 2 fully paid Community Volunteering days (pro rata for part time) every year
• An excellent pension and Life Assurance scheme
• A huge range of high street retailer discounts to help with cost of living via MyArco Perks
• Free, 24-hour access to our Employee Assistance Programme
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About You

The ideal Retail Sales Advisor will be/have:

• Experience of working face to face with customers, preferably in a retail environment
• An understanding of what makes a great customer experience
• Strong IT skills, and the ability to learn new software
• Full UK driving license

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.