Retail Sales Advisor

Brewers Decorator Centre; Aylesbury; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Free life assurance

5% salary employer pension contrib. (+

Job summary

Brewers Decorator Centre in Aylesbury is seeking a reliable Retail Sales Advisor to deliver exceptional service to customers in-store and support branch operations. You will help customers choose products, mix paints, process orders, and assist with stock and deliveries to keep the branch running smoothly.

The role offers a comprehensive benefits package, a Monday-Friday with Saturdays on a rota, and a salary of £28,136 per year plus pension and staff benefits.

Qualifications

• Customer-centric service with proven ability to translate needs into recommendations.
• Strong team collaborator with reliable, proactive attitude.
• Willingness to undertake training (Fire Marshall/First Aider if required).

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to recommend the best product for customers.
• Mix paint for customers and process specialist orders; request stock as needed.
• Develop sales of paint, wallpaper and fabric ranges.
• Build relationships to understand customer needs and provide a full service.
• Promote seasonal items and merchandising to increase store visibility and sales.
• Assist with stock maintenance and unloading deliveries.

Skills

Exceptional customer service

Teamwork

Communication

Willingness to learn

Job description

Position not right for you?
Share it with someone you know.

Reference: OCT20262470

Expiry date: 21:00, Fri, 16th Oct 2026

Location: Aylesbury

Benefits: Free life assurance, 5% salary employer pension contribution (subject to employee contributions), Profit share scheme after qualifying period, Staff discounts, uniform, 31 days holiday including bank holidays

Aylesbury

Monday to Friday with Saturdays on a rota

Salary - £28,136.00 per annum plus pension and company benefits

We have a very exciting opportunity for a reliable and friendly Retail Sales Advisor to join our team at Brewers Decorators Centre at Aylesbury, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Conveniently located on Gatehouse Way, Our Aylesbury Decorating Centre is conveniently located on the Gatehouse Industrial Estate. We are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The team between them have a vast amount of service and industry experience with Brewers so it’s no wonder we have built up a strong customer base. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including an allowance for selected bank holidays, increasing with service.
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant