Retail Sales Advisor

Brewers Decorator Centre; Greater London; On-site; GBP 21,000 - 25,000; Part time

Benefits offered by this job

33 days holiday (pro rata)

Company pension

Brewers employee discounts

Staff uniform

Cycle to Work

Job summary

Brewers Decorator Centre in Islington is seeking a friendly Part Time Retail Sales Advisor to deliver exceptional service, assist customers, and keep the branch and delivery service running smoothly. Prior product knowledge isn’t required; great customer service and teamwork suffice.

Training will be provided, including potential Fire Marshall/First Aider roles. The role involves working 30 hours per week, Monday to Friday, with a salary of £23,167 per year plus pension and benefits.

Qualifications

• Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations.
• Approachable and friendly personality, able to help both customers and colleagues.
• Willing to train to become Fire Marshall and/or First Aider if required.

Responsibilities

• Provide exceptional service to customers in branch, delivering upon Brewers service reputation.
• Use product knowledge to provide recommendations and help customers find the best product for their needs.
• Mix paint for customers, process specialist orders, and request stock within the branch network.
• Develop sales of wallpaper, paint and fabric; build relationships with customers to identify needs.
• Promote seasonal items and merchandise to increase visibility and sales.
• Assist with stock maintenance and unload deliveries to distribute stock throughout the store.

Skills

Customer service

Communication

Teamwork

Flexibility

Attention to detail

Job description

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Reference: OCT20262486

Expiry date: 21:00, Fri, 23rd Oct 2026

Location: Islington

Benefits: As listed on the advert

Islington

30 hours per week

Monday to Friday

Salary - £23,167per annum plus company pension and benefits

We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor to join the team at our Brewers Decorator Centre in Islington, to provide exceptional service to our customers in store. Providing exceptional service to our customers, you will play a vital part in helping us serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Our Islington store features a comprehensive range of designer paints, wallcoverings, decorating supplies and materials - everything our customers need to create and complete their home decor projects. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked again in The Sunday Times Best Places to Work for 2026- Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Senior Retail Assistant, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Manager, Team Leader, Senior Shop Assistant, Senior Stock Assistant