Retail Relief Security Officer

Mitie Cleaning & Hygiene Services; West of England; On-site; GBP 1,846,000 - 2,535,000; Part time

Benefits offered by this job

Staff discount

Free SIA license renewal

Holiday entitlement

Pension scheme

Learning hub & training

Virtual GP & healthcare

Cycle to work

Uniform provided

Exclusive discounts

Share scheme

Overtime available

Job summary

Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Role is to cover sick and annual leave on a flexible, as-and-when-required basis. You will deter theft, operate CCTV and EAS gates, and report incidents using a tablet. Training is provided to ensure high standards of safety and customer service.

Qualifications

• Door supervision or security guarding license is required.
• Five-year checkable employment history or evidence of unemployment/education period.

Responsibilities

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all

Education

Door Supervision or Security Guarding License

Five-year checkable employment history

Job description

Relief Security Officer - B&Q Bristol Stores (Sick Leave & Annual Leave Cover Only)

Location: B&Q Cribbs Causeway, Longwell Green, Hartcliffe Stores

Position: Relief Officer – Covering Annual Leave and Sick Leave Only

Pay: £13.70 per hour

Shifts: As and When Required, Requires Flexibility For This Role

Why Join Mitie?

• Generous Staff Discount: 20% (subject to qualifying period)
• Free SIA License Renewal
• Competitive Holiday Entitlement
• Pension Scheme
• Personal Learning Hub & Additional Training
• 24/7 Virtual GP & Healthcare Benefits
• Cycle to Work Scheme
• Full Uniform Provided
• Exclusive Discounts with Selected Companies
• Company Share Scheme (SIP & SAYE)
• Overtime Available

About the Role:

Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Responsibilities

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all

Qualifications

• Door Supervision or Security Guarding License
• Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Desirable Experience

• Previous experience in a retail security role

Additional Information: Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.

Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Together our diversity makes us stronger.