Retail Relief Security Officer

Mitie Group plc.; Nottingham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Staff Discount 20%

SIA License Renewal

Holiday Entitlement

Pension Scheme

Training & Development

Virtual GP & Healthcare Benefits

Cycle to Work Scheme

Uniform Provided

Company Share Scheme (SIP & SAYE)

Overtime Available

Job summary

Mitie is seeking a Retail Security Officer for a B&Q store in Nottingham. You will deter shoplifting, patrol the store, monitor CCTV, complete incident reports and support store management.

This role offers training, full uniform, staff benefits and opportunities for progression within Mitie’s facilities management team.

Qualifications

• Five-year checkable employment history or documentary evidence of unemployment/self-employment/education.
• Retail security experience is preferred.
• Ability to pass background checks and licensing requirements.

Responsibilities

• Act as a visual deterrent on the shop floor.
• Safely detain offenders following H&S training.
• Utilize store security systems, including CCTV and EAS gates.
• Collaborate with covert security operatives.
• Investigate losses and support inquiries about known offenders.
• Complete accurate incident reports and company documentation.
• Record patrols in daily activity sheets.
• Provide security updates during store briefings.
• Conduct shift handovers to ensure service continuity.

Skills

Retail security

Deterrence on shop floor

Patrolling

Incident reporting

Education

Door Supervision or Security Guarding License

Tools

CCTV

EAS gates

Job description

About the Role: Mitie has an exciting opportunity for a Retail Security Officer at our B&Q retail store. Enjoy discounted benefits and gain high-quality experience within the security industry. Full training and a quality induction will be provided.

Responsibilities

• Act as a visual deterrent on the shop floor
• Safely detain offenders following H&S training
• Utilize store security systems, including CCTV and EAS gates
• Collaborate with covert security operatives
• Investigate losses and support inquiries about known offenders
• Complete accurate incident reports and company documentation
• Report crime incidents using a company-provided tablet
• Conduct routine patrols to ensure customer safety
• Record patrols in daily activity sheets
• Provide security updates during store briefings
• Conduct shift handovers to ensure service continuity
• Maintain a safe and secure environment for all

Door Supervision or Security Guarding License

• Five-year checkable employment history or documentary evidence of any period of unemployment, self-employment, or education

Desirable Experience

• Previous experience in a retail security role

Additional Information

Mitie's flexible benefits scheme is designed to suit your lifestyle. Access high street discounts, financial wellbeing assistance, and more through our platforms. With over 68,000 employees, Mitie is the UK's leading facilities management and professional services company, committed to the growth and development of our team members.

• Generous Staff Discount: 20% (subject to qualifying period)
• Free SIA License Renewal
• Competitive Holiday Entitlement
• Pension Scheme
• Personal Learning Hub & Additional Training
• 24/7 Virtual GP & Healthcare Benefits
• Cycle to Work Scheme
• Full Uniform Provided
• Exclusive Discounts with Selected Companies
• Company Share Scheme (SIP & SAYE)
• Overtime Available