Retail Refrigeration Field Engineer – PPM & Repairs (UK)

JLL; Greater London; On-site; GBP 32,000 - 48,000; Full time

Job summary

JLL is seeking a skilled Retail/Commercial Refrigeration Service Engineer to maintain and repair refrigeration systems across retail locations throughout the UK. Responsibilities include PPM, reactive callouts, emergency breakdowns, installation and commissioning of new equipment, and ensuring safety and regulatory compliance.

You will diagnose mechanical and electrical faults, maintain records in digital systems, and provide excellent on-site customer service with store managers and head office

Qualifications

• F-Gas Category 1 certification is essential.
• NVQ Level 2 or 3 in Refrigeration & Air Conditioning preferred.
• Knowledge of CO₂ transcritical/subcritical systems is highly desirable.
• Full UK driving licence is required.

Responsibilities

• Carry out planned preventative maintenance (PPM) on commercial refrigeration equipment.
• Respond to reactive callouts and perform emergency breakdown repairs.
• Diagnose and repair mechanical and electrical faults in refrigeration systems.
• Install and commission new refrigeration equipment and systems.
• Ensure compliance with F-Gas regulations, health & safety, and company procedures.
• Maintain service records and documentation via digital job management systems.
• Provide excellent on-site customer service and liaison with store managers and head office.
• Flexibility to participate in shifts to support after-hours breakdowns.
• Maintain company vehicle, tools, and equipment in good condition.

Skills

Retail refrigeration experience

CO2 refrigeration knowledge

Customer service on-site

Fault diagnosis (mechanical/electrical

Education

F-Gas certification (Category 1)

NVQ Level 2/3 in Refrigeration & Air Conditioning

Full UK driving licence

Job description

JLL is seeking a skilled Retail/Commercial Refrigeration Service Engineer to maintain and repair refrigeration systems across retail locations throughout the UK. Responsibilities include PPM, reactive callouts, emergency breakdowns, installation and commissioning of new equipment, and ensuring safety and regulatory compliance.

You will diagnose mechanical and electrical faults, maintain records in digital systems, and provide excellent on-site customer service with store managers and head office