Retail Recruitment Lead - High-Volume Hiring

Frasers Group; Mansfield; On-site; GBP 42,000 - 52,000; Full time

Job summary

Frasers Group in the UK is hiring a Recruitment Administration Lead to oversee casual and salaried hiring across key brands. This on-site role at our Shirebrook office will lead a team of two recruitment administrators and manage high-volume campaigns, aligning with retail leadership and HR partners.

You will run first-stage interviews, provide market insights, and drive direct sourcing while ensuring excellent candidate experience and brand integrity across Frasers Group.

Qualifications

• Administration experience is essential, with exposure to process management and design.
• Experience managing or mentoring junior team members.
• Familiarity with ATS platforms and recruitment analytics tools; experience with SmartRecruiters is advantageous.
• Experience recruiting into customer-facing or casual roles is highly desirable.
• Understanding of employer branding, EVP, and candidate engagement strategies.

Responsibilities

• Own and manage recruitment activity for casual sales roles across the UK, typically overseeing 100–500 live vacancies at any given time.
• Oversee salaried recruitment across specialist brands and Leisure functions, ensuring consistent delivery and standards, while directly leading recruitment for senior operational roles within Leisure.
• Lead and develop a team of recruitment administrators ensuring effective delivery of recruitment processes and stakeholder support.
• Partner with Retail Leadership teams, People Business Partners and Shared Services HR to ensure alignment on hiring needs, onboarding processes, and candidate experience.
• Conduct first-stage interviews focused on cultural and values alignment, acting as a gatekeeper for Frasers Group’s standards.
• Provide market insights, benchmarking, and commercial advice to stakeholders to support hiring decisions.
• Drive direct sourcing strategies through proactive outreach, talent pooling, and social media engagement.
• Collaborate with the Internal Comms Lead to enhance employer branding and EVP through creative attraction campaigns.
• Utilise the ATS (SmartRecruiters) to manage recruitment workflows, candidate communications, and reporting.
• Monitor and report on recruitment KPIs and SLAs to ensure consistent delivery and continuous improvement.
• Support the development and execution of recruitment campaigns for new store openings and seasonal hiring surges.
• Manage relationships with external partners including PSL agencies, universities, and recruitment platforms.
• Drive a culture of internal progression within the TA team, by hiring for potential and providing opportunities for administrators to develop towards a TA Partner role.

Skills

Leadership

Stakeholder management

ATS experience

Recruitment analytics

People management

Tools

SmartRecruiters

Job description

Frasers Group in the UK is hiring a Recruitment Administration Lead to oversee casual and salaried hiring across key brands. This on-site role at our Shirebrook office will lead a team of two recruitment administrators and manage high-volume campaigns, aligning with retail leadership and HR partners.

You will run first-stage interviews, provide market insights, and drive direct sourcing while ensuring excellent candidate experience and brand integrity across Frasers Group.