Employee Relations Manager

Frasers Group; Upper Langwith; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Frasers Champion recognition scheme

Retail Reconnect initiative

Employee welfare programs

Discounted gym memberships

Job summary

A leading retail group in Upper Langwith is seeking a skilled Employee Relations Manager to lead their Employee Relations Advisors. You will drive compliance with UK employment law and manage various employee relations cases in a collaborative environment. The ideal candidate will have a strong background in employee relations management and team leadership, alongside a CIPD qualification. This position offers an engaging work atmosphere with various employee welfare programs and development opportunities, aimed at fostering a thriving team culture.

Qualifications

• Proven experience in a similar management role.
• Strong knowledge of employment law and HR best practices.
• Experience navigating complex and sensitive situations.

Responsibilities

• Lead a team of Employee Relations Advisors.
• Manage the resolution of employee relations cases.
• Ensure compliance with UK employment law.

Skills

Employee relations management

Knowledge of employment law

Team management experience

Analytical thinking

Strong communication skills

Education

CIPD qualification (Level 5 or above)

Job description

Job Description

This role is based 5 days a week at our Shirebrook HQ.

You will lead a team of Employee Relations Advisors to deliver timely and efficient management and resolution of employee relations cases. Providing expert guidance to the business, you’ll ensure compliance with UK employment law, applied in a commercial setting, across Retail, Head Office and Warehouse environments.

Key Responsibilities

• Manage a team of Employee Relations Advisors, driving a positive, collaborative and high performing culture.
• Lead and coordinate the management of employee relations cases, including absence management, investigations, grievances, disciplinaries and appeals.
• Work in conjunction with People Business Partners in the management and resolution of cases within their business areas.
• Act as a trusted advisor, delivering clear, confident guidance that is commercially sound and in line with legislation and company policies.
• Maintain HR policies and procedures to ensure compliance with UK employment law alongside the People Operations team.
• Ensure the Employee Relations Advisors are equipped with tools and templates to deliver a consistent and efficient approach to case management.
• Monitor and distribute work accordingly amongst the Employee Relations Advisors, ensuring timely resolution within required timeframes.
• Ensure the case management system is maintained and utilized effectively to enable accurate reporting and insight into case volumes and performance.
• Identify any themes from cases to support proactive interventions and continuous improvement.
• Collaborate with the People Operations teams where required.

Qualifications

• Proven experience in a similar management role within employee relations.
• Strong knowledge of employment law and HR best practices.
• Experience of confidently navigating complex and sensitive situations.
• Experience of managing a team and developing talent.
• CIPD qualification (Level 5 or above) preferred.
• Acts with discretion, empathy and professionalism.
• Integrity and ethical judgment.
• Problem‑solving and analytical thinking.
• A natural communicator with ability to influence and build trust.
• Excellent written skills.
• Resilience and adaptability.

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues.

Frasers Champion – Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.

Retail Reconnect – In order to build the planet’s most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.

Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we’re rewarded – check out the video link below to find out more.

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice – all completely free.

Retail Trust – We know that it isn’t just about physical health; mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24‑hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter – this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.