Recruitment Operations Lead - Casual & Salaried

Frasers Group; Shirebrook; On-site; GBP 28,000 - 34,000; Full time

Job summary

Frasers Group is seeking a Recruitment Administration Lead to oversee casual and salaried hiring across our UK estate, including brands like Evans Cycles, GAME and Everlast Gyms. You will lead a small team of recruitment admins, manage high-volume campaigns, and partner with Retail Leadership and HR to ensure a best-in-class candidate experience.

The role is on-site at the Shirebrook office, requiring daily presence, and involves strategic input on hiring priorities, process improvements, and

Qualifications

• Administration experience is essential and involves process management and design.
• Experience mentoring or managing junior team members.
• Familiarity with ATS platforms and recruitment analytics; SmartRecruiters is advantageous.
• Experience recruiting into customer-facing or casual roles is highly desirable.
• Understanding of employer branding, EVP, and candidate engagement strategies.

Responsibilities

• Own and manage recruitment activity for casual sales roles across the UK, typically overseeing 100–500 live vacancies at any given time.
• Oversee salaried recruitment across specialist brands and Leisure functions, ensuring consistent delivery and standards, while directly leading recruitment for senior operational roles within Leisure.
• Lead and develop a team of recruitment administrators ensuring effective delivery of recruitment processes and stakeholder support.
• Partner with Retail Leadership teams, People Business Partners and Shared Services HR to ensure alignment on hiring needs, onboarding processes, and candidate experience.
• Conduct first-stage interviews focused on cultural and values alignment, acting as a gatekeeper for Frasers Group’s standards.
• Provide market insights, benchmarking, and commercial advice to stakeholders to support hiring decisions.
• Drive direct sourcing strategies through proactive outreach, talent pooling, and social media engagement.
• Collaborate with the Internal Comms Lead to enhance employer branding and EVP through creative attraction campaigns.
• Utilise the ATS (SmartRecruiters) to manage recruitment workflows, candidate communications, and reporting.
• Monitor and report on recruitment KPIs and SLAs to ensure consistent delivery and continuous improvement.
• Support the development and execution of recruitment campaigns for new store openings and seasonal hiring surges.
• Manage relationships with external partners including PSL agencies, universities, and recruitment platforms.
• Drive a culture of internal progression within the TA team, by hiring for potential and providing opportunities for administrators to develop towards a TA Partner role.

Skills

Leadership

Stakeholder management

Attention to detail

Organisational skills

Data-driven recruitment

Recruitment analytics

Tools

SmartRecruiters

Job description

Frasers Group is seeking a Recruitment Administration Lead to oversee casual and salaried hiring across our UK estate, including brands like Evans Cycles, GAME and Everlast Gyms. You will lead a small team of recruitment admins, manage high-volume campaigns, and partner with Retail Leadership and HR to ensure a best-in-class candidate experience.

The role is on-site at the Shirebrook office, requiring daily presence, and involves strategic input on hiring priorities, process improvements, and